AI and Automation Engineer
Job summary
AI and Automation Engineer
Department IT
Band 7 £49,387 - £56,515 Per annum
Hours 37.5 per week, all MKUH roles will be considered for flexible working
Build AI that makes a real difference.
Imagine building AI that helps doctors spend more time with patients.
Creating automations that remove thousands of hours of repetitive administration.
Developing intelligent solutions that improve patient care across an entire NHS hospital.
That's what you'll be doing here.
Milton Keynes University Hospital is one of the UK's leading digitally mature NHS organisations. We have a modern Oracle Health Electronic Patient Record, cloud-first infrastructure, integrated clinical systems and an ambitious vision to become one of the UK's most AI-enabled hospitals.
You can help turn that ambition into reality.
Working as part of our growing Digital Innovation team, you'll design, build and support AI solutions, intelligent workflows and automations that solve genuine operational and clinical problems.
You'll work with technologies such as:
Microsoft Power Platform
Microsoft Copilot
AzureAI services
LargeLanguage Models
AI Agents
Robotic ProcessAutomation
APIs and system integration
Oracle Health AI capabilities
Intelligent document processing
Workflow automation
If you want your code to have a visible impact on patients, clinicians and the future of healthcare, we'd love to hear from you.
Please note that we are not able to offer sponsorship for this role.
Interview w/c 31 August 2026
Main duties of the job
'We care We communicate We collaborate We contribute'
'They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%'. 'NHS Staff Survey 2024'
Every week will be different.
One day you might be automating a clinical process.
The next you'll be building an AI assistant for staff, integrating systems through APIs, experimenting with new technologies or working directly alongside clinicians to solve problems that have frustrated them for years.
You'll have the freedom to innovate, test ideas and introduce new technologies, while working within the governance and standards expected of one of the UK's leading NHS digital organisations.
We're looking for someone who's naturally curious, enjoys solving problems and loves building things.
You might come from software engineering, automation, data engineering, AI development, Microsoft technologies or another technical discipline.
What matters most is your passion for using technology to improve people's lives.
This is an opportunity to work with experienced digital leaders who believe in innovation, invest in technology and actively encourage experimentation.
To design, configure, develop, test, implement and support AI and automation solutions across Milton Keynes University Hospital, enabling safer, more efficient and more reliable clinical and operational workflows.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
The post holder will provide specialist technical advice, investigate complex AI and automation issues, contribute to the Trust AI and automation roadmap, and ensure solutions are developed and operated in line with clinical safety, information governance, cyber security and Trust standards.
Provide specialist advice on AI and automation design, configuration, testing, deployment and support to digital teams and service users.
Communicate complex and multi-stranded technical information clearly to clinical, operational and non-technical colleagues.
Negotiate requirements, priorities and practical delivery options with service teams, suppliers and technical colleagues.
Develop and deliver demonstrations, guidance, training and handover materials for AI and automation solutions.
Analyse, investigate and resolve complex AI, automation, workflow, data, integration and system issues.
Assess user requirements, process variation, data quality, error conditions, model/tool limitations and operational risks.
Compare technical options and make recommendations based on safety, security, usability, maintainability, cost and benefits.
Identify and escalate risks relating to clinical safety, information governance, cyber security, bias, equality or supplier performance.
Plan and organise specialist AI and automation development activity across multiple workstreams and service areas.
Produce technical plans, estimates, test plans, implementation plans, rollback arrangements and support documentation.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
- Level 6 qualification (graduate diploma or equivalent) in a relevant subject such as IT, Computer Science, Data Science, Health Informatics or equivalent experience with evidence of professional development in the specialist subject area.
- Additional specialist knowledge in AI, automation, software development, data engineering, systems integration, analytics or digital workflow gained through training, certification or equivalent experience.
- Understanding of AI and automation technologies such as RPA, workflow automation, scripting, APIs, NLP, machine learning or low-code platforms and their safe use in healthcare.
- Knowledge of information governance, data protection, cyber security, clinical safety and testing principles relevant to digital systems.
- Agile, DevOps, ITIL, software testing, cloud, data or automation certification
Experience
- Experience designing, configuring, developing, testing or supporting digital, automation, AI-enabled, data or workflow solutions.
- Experience investigating and resolving complex technical issues involving systems, data, integrations, workflows or users.
- Experience planning and delivering specialist technical work packages or projects across multiple stakeholders
- Experience working with clinical systems, EPRs, reporting tools, integration platforms or NHS datasets
- Experience in the NHS or wider public sector.
Skills
- Strong analytical, troubleshooting and problem-solving skills across complex technical and operational issues.
- Ability to translate user needs into safe, maintainable technical solutions and documentation.
- Ability to plan, test, implement and support technical changes using structured methods.
- Ability to communicate complex technical concepts clearly to non-technical colleagues.
- Skills in scripting, workflow configuration, API/integration, data analysis, reporting or automation platform development.
Personal and people development
- Able to work autonomously within broad objectives while escalating significant risk appropriately
- Committed to continuous improvement, responsible innovation, equality, diversity and inclusion.
- Able to provide specialist training, peer support and knowledge transfer to colleagues.
Communication
- Excellent written and verbal communication skills, including technical documentation, user guidance and presentation of findings
- Ability to build effective working relationships with service users, technical teams, suppliers and partner organisations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
IT Technical Services (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh