Head of Pathology IT Services
Job summary
Head of Pathology IT Services
Department Pathology
Band 8A £57,528 - £64,750 Per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
A new opportunity has become available in MKUH Pathology services, we are seeking an engaging and enthusiastic individual to provide operational leadership for the Head of Pathology IT systems working in collaboration across the South Four (S4) network.
The post holder will: -Provide first line specialist Pathology IT support, installation of relevant hardware and software, or the escalation of these needs to the Trust IT team where appropriate.
Pathology first line support Winpath Enterprise, ICE Desktop, eCare and Microsoft 365 suite, Q pulse and other systems
Will liaise with the S4 network to ensure standard approaches are undertaken in maintaining and supporting LISM across the network
Play an active role in ensuring readiness of CSU for MHRA and ISO 15189 inspections including updating documentation, updating QPulse, initiating quality schemes, auditing, reporting, and communicating with all staff.
Be responsible for Pathology Systems compliance with quality regulations, MHRA, ISO 15189 identifying gaps and escalating to the Quality Manager.
If you think this opportunity for you, call us for an informal chat/Visit. For more information, please contact Nazia Hussain, Pathology Service Manager, nazia.hussain@mkuh.nhs.uk
Interview 29 May 2026
Main duties of the job
'7.33 out of 10 support their team is compassionate and inclusive.' ''NHS Survey, 2024''
'We care We communicate We collaborate We contribute'
The key aim of the role is to ensure the laboratory has 24/7 access to the data and information needed to provide essential services which meets the needs and requirements of the pathology users in a timely manner.
Providing first line IT support for the 6 departments within Pathology and their numerous essential systems. Working with suppliers directly to ensure 24/7 provision of essential systems.
Management of all IT assets across all the departments responsible for ordering IT equipment and supplies.
Accountable for reading and understanding IT policies/regulations and advising management changes required to maintain compliance.
Accountable for planning changes to systems for IT compliance or for upgrades
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
Manager of all aspects of IT systems throughout Pathology, including their procurement, monitoring of the assets and their costs, business IT cost improvement plans, identification of cost pressures and identification of assets requiring replacement.
Liaising with Trust IT to ensure the pathology infrastructure meets the Trust IT strategy, responsible for evaluating and scoring new IT systems for functionality and cost effectiveness.
As a member of the Pathology Management Team required to write and present System Manager reports at the monthly Pathology Operational & Clinical Meeting and the Pathology Quality and Health & safety meetings.
To perform the Pathology HR role of lead investigator as directed by the Pathology Services Manager. Required to provide reports for the Information Governance Team investigations.
The role is varied and wide in scope including;
Providing first line specialist Pathology IT support, installation of relevant hardware and software, or the escalation of these needs to the Trust IT team where appropriate.
Pathology first line support Winpath, ICE Desktop, eCare and Microsoft 365 suited
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
- Degree or relevant experience and knowledge.
- Masters or equivalent experience
- Significant experience in Pathology IT Systems
- Knowledge of NHS / Pathology business functions able to demonstrate understanding of Pathology and NHS terminology
- Expert in complex data extraction and presentation using Excel, or Access, or Business Objects
- In depth knowledge of Quality Management Systems.
- Knowledge of change control processes.
- Windows/Cisco certifications
- A good understanding and knowledge of the Prince2 (or equivalent) project management metholodology
- A good understanding of education, training & improvement theory and methodologies.
Experience
- Experience in devising and delivering training sessions.
- Experience of achieving system compliance with ISO 15189 , BSQR and HTA
- The post holder must have a good knowledge of both national and local IMT application developments in Acute Healthcare setting.
- Experience in the evaluation and introduction of new technologies and techniques
- Experienced with Pathology laboratory Information Management systems, preferably Winpath
- Experience working in Pathology laboratory.
- oAble to work without direct supervision.
- oAble to communicate difficult and often complex information in a concise and sympathetic manner.
- oAbility to liaise with all levels of staff across an NHS Acute Healthcare Organisation
- oHave a good eye for detail and be well organized.
- Ability to concentrate in a busy environment, with frequent interruptions
- Ability to construct test scripts and record outcomes of tests on software releases.
- Ability to produce training and educational materials for all Trust staff and where required be able to deliver and educate staff in the usage of applications and best practice.
Skills
- Excellent interpersonal skills
- Ability to troubleshoot complex IT laboratory issues.
- In depth understanding of configuration requirements for Pathology IT systems
- Ability to analyse, interpret and present complex data/results/concepts.
- Strategic planning
Personal and people development
- Self-motivated and able to work to tight deadlines with a flexible approach to work.
- Ability to establish personal credibility with clinical and other staff
- Ability to remain calm and composed in high pressure situations
- Willing to develop own skills and knowledge
- Ability to work as a member of a team.
- Form good working relationships with staff in the Trust as well as other partner organisations.
Communication
- The post holder will need to communicate complex and difficult IT systems to non IT literate staff, often to large groups.
- Ability to communicate effectively to both clinical and non-clinical staff at all levels throughout the organization
- Excellent presentation and communication skills.
- Excellent communication with service users external to the Trust.
Specific requirements
- Able to perform the duties of the post with reasonable aids and adaptations.
- Good keyboard skills.
- Frequent prolonged concentration required to produce bespoke training materials
- The post holder must be able to advise the stake holder community on best systems practices without reference to senior management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
General Pathology (Dept)
Milton Keynes
MK6 5LD
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh