UX/UI Designer

About MoneyPlus

We provide First Aid for Finances, helping people move from crisis to control. Our debt advice and solutions are clear, personal, and built around lasting outcomes, combining digital convenience with human care.

We're a Manchester-based business with a national reach, on a path to become the UK's most trusted digital-first debt advice provider. Our culture is built on trust and respect. When our people feel valued, they pass that on to our customers.

Why we need you?

The UX/UI Designer is responsible for designing intuitive, accessible, and visually consistent experiences across all customer-facing products and digital journeys at MoneyPlus.

This role blends user experience, interaction design, and interface design to create products that are effective, easy to use, and aligned with brand and accessibility standards. You will work across the full design lifecycle - from discovery and research through to high-fidelity UI and implementation.

Working closely with engineers, product owners, and business stakeholders, the UX/UI Designer champions user-centred design, drives design quality and consistency, and contributes to a culture of continuous improvement across the Product Engineering team.

What’s in it for you?

We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team:

• Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year.
• Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events.
• Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee.
• Wellbeing – We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes.
• Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you.

Visit our website to find out more about our company culture https://moneyplusgroup.com/careers/

What skills and experience do we need you to have?

Key Skills & Behaviours

• Strong experience in UX design, interaction design, and user research
• Solid understanding of user-centred design principles and design thinking methodologies
• Experience creating wireframes, prototypes, and high-fidelity UI designs (e.g. Figma)
• Familiarity with designing for responsive web and mobile applications
• Understanding of accessibility standards (e.g. WCAG) and inclusive design practices
• Ability to interpret data and user insights to inform design decisions
• Strong collaboration skills, working closely with engineers and product teams
• Clear and confident communication, particularly when explaining design rationale
• Attention to detail with a focus on creating simple, effective user experiences
• Continuous improvement mindset, always looking to enhance design quality and processes
• Self-motivated and accountable, with a focus on delivering high-quality outcomes

Core Responsibilities

• Design intuitive, user-centred experiences across web and mobile applications
• Create wireframes, prototypes, and high-fidelity designs to communicate solutions effectively
• Conduct user research, usability testing, and analysis to inform design decisions
• Translate business and product requirements into clear, engaging user journeys
• Collaborate with engineers to ensure designs are feasible, scalable, and implemented effectively
• Ensure consistency through design systems, patterns, and reusable components
• Advocate for accessibility and inclusive design across all products
• Iterate designs based on user feedback, data, and performance insights
• Contribute to continuous improvement of design processes, tools, and standards
• Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) to represent user experience
• Monitor and improve key UX metrics such as task success, engagement, and customer satisfaction

Our Values

We’re Always Ready

• Proactively identify user pain points, friction, and usability issues before they impact customers
• Take ownership of user experience, design quality, and experience consistency across products
• Respond quickly to feedback, insights, and changing requirements with thoughtful design solutions

We Raise the Bar

• Champion high standards for usability, accessibility, and design quality
• Continuously improve design processes, tools, and ways of working
• Advocate for best practices in UX, interaction design, and user research

We Work as One

• Collaborate closely with engineering, product, and business teams to embed user-centred design
• Share insights, research findings, and design rationale to improve team outcomes
• Contribute to a culture where great user experience is a shared responsibility

We Treat People Right

• Communicate design decisions clearly, constructively, and respectfully
• Support and mentor team members on UX principles and best practices
• Build strong relationships with stakeholders to ensure alignment on customer needs

Are you ready to join us?

At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!