Lead Business Analyst

Start Date: ASAP

Contract Length: 6 Months (extensions likely until 2027)

Location: Hybrid, Edinburgh 3 days on-site

IR35 Status: Inside IR35

A key leadership opportunity to drive digital transformation through customer portal upgrades for a major financial services organisation. The role bridges business and technology across an entire programme, ensuring strategic alignment and delivery of tangible value across multiple projects.

Key Responsibilities

• Lead and coordinate business and technical analysis across project streams
• Define and standardise analysis frameworks, documentation templates, and governance models
• Facilitate workshops to elicit and prioritise business requirements
• Oversee requirements traceability and stakeholder alignment
• Manage process design, business modelling, and continuous improvement
• Analyse data to identify insights supporting decision-making
• Deputise for Project/Programme Leads when required
• Support solution design and implementation with CX and technical teams
• Maintain consistent and high-quality project documentation
• Ensure adherence to client methodologies (Agile, Waterfall & Hybrid)

Required Skills:

• 10+ years experience in business analysis
• Demonstrated leadership of analysis & customer experience teams
• Pensions & Bonds Industry experience
• Skilled in business process modelling, data analysis, and requirements management
• Excellent communication and stakeholder engagement capabilities
• Strong understanding of change management principles
• Worked on Sapiens SCM & PEGA related projects / knowledge of systems

Desired Skills:

• Experience with BTS Pension Services & Unisure Migrations