Business Systems Analyst

Business Systems Analyst

Competitive

Full time Contract - 12 month FTC London

MorePeople are supporting Red Tractor in the search for a Business Systems Analyst to join their Operations team on a 12-month fixed term contract.

Red Tractor

Red Tractor is the UK's largest food and farm assurance scheme, and the only one assuring the entire food supply chain - from animal welfare and food safety to traceability and environmental protection.

Red Tractor's members include over 40,000 farmers and growers, accounting for 75% of UK agriculture production. 98% of dairy, 90% of pork and around 95% poultry produced in the UK are produced to Red Tractor standards.

Red Tractor standards have been recognised for 25 years, providing audit and assurance well above the legal baseline. Red Tractor is trusted by over 21 million primary shoppers. It is a signpost for safe, traceable, responsibly produced British food, with the Red Tractor logo appearing on over 18bn worth of UK produced food and drink.

The role

A key focus of the role will be reviewing existing processes, identifying opportunities to improve efficiency and making better use of technology. This may include system enhancements, process automation, AI, digital transformation and improving the digital experience for Red Tractor members.

Responsibilities:

Business Analysis & Requirements

• Work with internal teams to understand business challenges, existing processes and user requirements.
• Engage with stakeholders and external suppliers to gather, analyse and validate requirements.
• Translate business needs into clear, actionable requirements for technical teams and suppliers.
• Develop user stories, process maps and supporting documentation to clearly define requirements.
• Analyse existing processes and identify opportunities for improvement.
• Maintain accurate documentation covering processes, business rules, systems and system interactions.
• Ensure delivered solutions address the original business need and provide measurable value.

Process Improvement & Digital Transformation

• Review existing business processes and identify opportunities to make them simpler, faster and more efficient.
• Identify areas of manual activity and assess opportunities for automation.
• Develop an understanding of how people, processes, systems and data interact across the organisation.
• Analyse data flows, system interactions and integrations.
• Develop process maps.
• Identify technology opportunities that could deliver meaningful business value.
• Support the development of business cases for new technology, systems and process improvements.

Innovation, AI & Automation

• Monitor emerging technologies and assess their potential application within Red Tractor.
• Explore opportunities to utilise AI, automation and workflow technologies.
• Develop or coordinate prototypes and proofs of concepts to test potential solutions before significant investment.

Systems & Digital Services

• Support the implementation of new systems, upgrades and digital platforms.
• Support the transition to Microsoft Dynamics CRM, ensuring the solution meets business and user requirements.
• Identify opportunities to maximise the value and effectiveness of existing systems.
• Work closely with external technology providers to ensure solutions are fit for purpose and aligned with business requirements.
• Contribute to the improvement of Red Tractor's member facing digital services, portals and self service capabilities.
• Help understand the evolving digital needs of members and stakeholders.
• Contribute to the development of a roadmap for future digital improvements.
• Ensure new systems and solutions are practical, scalable, user friendly and aligned with business objectives.

Testing & Implementation

• Support the planning and execution of testing for new systems, enhancements and changes.
• Coordinate and support User Acceptance Testing (UAT).
• Validate solutions against agreed requirements and acceptance criteria prior to release.
• Identify, document and support the resolution of defects and issues.
• Work collaboratively with technical teams and suppliers to troubleshoot and resolve problems.
• Ensure systems are operationally ready and fit for users before going live.

What we are looking for

• Has experience gathering, analysing and documenting business requirements.
• Has experience working collaboratively with business teams, stakeholders and technology providers.
• Understands business process mapping, analysis and improvement.
• Has experience supporting system implementations, business change or digital transformation initiatives.
• Has experience in User Acceptance Testing.
• Has a strong understanding of Microsoft 365
• Can analyse complex business problems and develop practical, proportionate solutions.
• Takes a user focused approach

Desirable Experience

• Microsoft Power Platform
• SharePoint
• Dynamics
• Power BI
• System integrations and APIs
• AI or automation tools
• Customer or member facing digital platforms

What's Next?

For an informal discussion, please call Simon on (phone number removed) and we can talk through the role, team and opportunity in more detail.