Temporary Accommodation Manager

Royal Borough of Kingston - Temporary Accommodation Manager

Are you a Temporary Accommodation Manager looking for a new role? Kingston Council are looking for a Temporary Accommodation Manager to join their team on a contract basis!The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs managers who thrive in a networked organisation and who can provide strong operational leadership. The role will: Lead, develop and deliver the management of hostels and the operational delivery of temporary accommodation within accommodation secured under spot-purchase, leased or other forms of procurement offering dispersed properties for statutorily homeless and other clients in accordance with relevant legislation, policies and procedures. Lead and manage the Temporary Accommodation Team, ensuring properties meet the required health & safety standards, that repairing obligations are met, minimising voids and rent loss and managing relationships with homeless households and housing provider landlords and their agents. Support the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service. The role reports directly to the Accommodation Services Lead and is directly responsible for a team of Temporary Accommodation Officers. The role will also manage the emergency out of hours rota and occasionally be available for cover if required. Enhancements will be paid in accordance with policy. Important Internal Relationships Place Directorate Management Team Service Heads Legal Services Elected Members and Councillors Team Colleagues (Homelessness, hostels, resettlements, et al) Important External Relationships Service users (and their representatives) Private Landlords Temporary accommodation providers Key activities Leadership Provides inspirational and constructive leadership to the Temporary Accommodation team to ensure high performance within a networked operating model. Facilitates change and innovation, building a team culture that encourages innovative, smart and collaborative working. Listens to, and works with colleagues to develop team goals in line with corporate strategy, and influences and motivates others to achieve this Commissioning and Performance Management .? Commissions services and activities to secure the best outcomes for service users and deliver optimum value for money, in line with the Council's commissioning and contract management frameworks. Translates internal and external intelligence in order to continually adapt and improve the services in line with demand. Manages the performance of the team, working with colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement. Develops operational plans to ensure that the resources within the teams are used to best effect and impact.? Ensures that the best use is made of financial resources and achieves balanced budgets and income and savings targets, as required. Customers and Partners.? Builds strong working partnerships across the public, private and voluntary sectors to enable the service to be delivered in an outcome-focused and efficient way. Promotes community cohesion and Kingston's commitment to valuing diversity, ensuring the development and implementation of effective social inclusion Digital/New Ways of Working. Continually looks for ways to improve and modernise our service to customers, including developing and implementing digital/automated processes and eliminating paper wherever possible. Champions the use of new technologies, particularly Google, to enable modern working practices to thrive. Delivery.? Responsible for the day to day operation of the team, providing support and guidance to staff on all casework, including monitoring of performance. Effectively manages casework allocation and standards. Provides detailed advice to customers other teams and partners on Temporary. Accommodation Schemes and support on complex , escalated issues.? Deals with and provides responses for complex complaints. Acts as database system champion/'super user' for the team's IT system/s and supports team members to fully utilise IT systems.? Leads proactively on the temporary accommodation management strategy for all schemes. Liaises with communities and partners to engage socially excluded and disadvantaged groups.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.