ICT Executive

A Clinical Practice in North London are currently seeking an ICT Systems Executive on a permanent basis. The ICT executive will support the organisation's corporate ICT functions and systems, utilising technical and communication skills, to ensure that business continuity for the organisation is maintained.

This is a hybrid role, 1 day a week on site.

Responsibilities:

• Installing, configuring and maintaining software, hardware, network and application components of the IT system (Zoom, MS Teams, migrating from the Gdrive to SharePoint and One Drive)
• Provide IT Helpdesk support to the organisation, diagnosing, troubleshooting and resolving software, hardware and networking issues and/or escalating to the external provider. There may be an occasional business need to provide support outside core working hours. Any time worked will be credited back through flexible working policy.
• Support technical support contractor(s) and other service providers as necessary to ensure they provide a timely and appropriate service,
• Support the ICT and Communications Manager in providing ICT solutions and support to the organisation.
• Support the ICT Strategic Communications Project Manager in developing and delivering remote working solutions.
• Replacing and upgrading outdated or defective IT system components.

Experience:

• Good knowledge of ICT systems including Microsoft azure, Bitlocker, SharePoint, One Drive, Office 365, Adobe Creative Cloud and WordPress in order to achieve the objectives of the post

• Good experience installing, configuring and maintaining software, hardware, network and application components of relevant IT systems

• Experience working in the Public or NFP sector