IT Service Operations Director

Interim Service Operations Director - Stevenage three times per week

• £1000 to £1200 per day
• Start 16th of February 2026
• Initial six-month contract
• Inside IR35 so paid through an umbrella

The role is responsible for establishing and maintaining the Service Operations functions for IT that will underpin all other technology functions across the business. These services will support all Divisional and Corporate service operation requirements whilst also creating common service processes for the business platforms across Home (Smart Meter), R&M (Repair & Maintenance) and Capital (Very large construction led programmes).By setting and delivering the service operation's strategy, this role will enable the businesses to achieve its strategic business goals. Careful use of the hybrid resourcing model will be used to ensure the right fit-for-purpose approach is applied across employed, near shore and offshore resourcing models, as required.A portfolio of service operations programmes and projects will be managed and delivered to support business services and continuous service improvement across IT Technology platforms.This role will also be responsible for leading the service operations team for each functional area and managing any external service integrators and service providers to deliver an effective service management operation.

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Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings.

We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.