CRM Executive

CRM Executive  Victoria £33,000 We’re recruiting two CRM Executives to join a growing team in Victoria. This is an exciting opportunity for individuals with strong database and reporting experience who also enjoy client interaction.As a CRM Executive, you will play a key role in managing data, generating reports, and supporting client services. You’ll work with internal teams and stakeholders to ensure data accuracy, produce high-quality reports, and help drive efficiency within database and CRM processes.Key Responsibilities

• Collect, load, and maintain data sets for existing and new products/services
• Produce accurate statistical and operational reports using Excel and CRM/database tools
• Ensure high levels of data quality, following best practices and continuously improving collection methods
• Act as a first point of contact for stakeholders on data and reporting queries
• Develop expertise in CRM/database onboarding and implement process improvements
• Support client reporting requirements, delivering accurate outputs in a timely manner

About You

• Proven experience working with CRM systems or databases and producing reports
• Strong Excel skills (formulas, pivot tables, data analysis)
• Knowledge of MS Access or other database packages is advantageous
• Excellent communication skills (written and verbal) and confidence dealing with stakeholders
• Highly detail-oriented with strong accuracy and focus
• Proactive problem-solver with a continuous improvement mindset
• Keen to develop skills further and adapt to new technologies over time

This is an excellent opportunity for someone looking to grow their career in CRM, reporting, and client services, while making a real impact in a collaborative team.Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple:  Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice.  Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998Morgan Spencer Limited, registered in England & Wales No: 4254114