3rd Line Cloud Network Engineer

3rd Line Cloud Network Engineer Basingstoke (DV Eligible)
Location: Basingstoke 5 days on-site
Shift Pattern: Weekly rotation (07 00 and 11 00)
Clearance: DV Eligible (sole UK national)

Are you a technically sharp 3rd Line Cloud Network Engineer who loves solving complex problems and keeping critical systems running smoothly?
We re looking for someone just like you to join a small but mighty team supporting a high-level government customer.
If you enjoy working with cutting-edge network tech, thrive under pressure, and want to make a genuine impact in a secure, fast-moving environment this role could be your perfect fit.

What You ll Be Doing
You ll be the go-to expert for cloud and network infrastructure making sure everything runs like clockwork. Day to day, you ll:
• Tackle escalations from 2nd Line support via ITSM tooling.
• Manage PKI certificates for network devices (physical & virtual).
• Roll out firmware, software, and security updates for network hardware.
• Partner with design and engineering teams to enhance network services.
• Maintain and support virtual and physical network solutions.
• Assess new releases before they enter live service.
• Keep key documentation up to date from patching schedules to work instructions.
• Monitor, triage, and resolve incidents using event management tools.

Tech You ll Work With
You don t need to know everything on day one but experience with some of the following will really help you hit the ground running:
• Cloud: Broadcom NSX-T
• Firewalls: Cisco Firepower Management Centre
• Network Devices: Cisco IOS, NXOS & FXOS Juniper JUNOS
• Authentication: Cisco ISE
• Monitoring Tools: SolarWinds
• ITSM Tools: Hands-on experience managing incidents and changes
• Cloud Familiarity: Broadcom vCenter (usage experience)

What We re Looking For
An experienced network engineer who loves diving deep into technical challenges. You know how to collaborate, communicate, and document and you take real pride in delivering reliable, secure services.
You ll also need:
• Eligible for DV Clearance (sole UK national)
• A proactive mindset and a strong attention to detail
• The ability to work independently in a secure on-site environment