Digital Marketing Project Manager
Digital Marketing Project Manager
12-Month Fixed-Term Contract
We are currently seeking an experienced Digital Marketing Project Manager to support a high-impact digital transformation programme for our client in Warrington. This role sits at the heart of their sales growth and customer experience strategy and will lead several complex, business-critical initiatives across marketing technology, CRM, e-commerce and billing platforms.
This is a hands-on delivery role suited to someone who thrives in fast-paced, multi-system environments, enjoys spinning plates, and can confidently manage multiple stakeholders across a matrix organisation.
Key Programmes
You will be responsible for leading and coordinating delivery across the following workstreams:
- HubSpot Implementation & Rollout
- HubSpot rollout across five business areas
- Replacement of two existing CRMs
- Integration with Microsoft Dynamics 365 for sales teams
- Two-way data integration across platforms
- E-Commerce Replatform
- Delivery of a new e-commerce platform within critical compliance timelines
- Oversight of Magento (or alternative platform) replatforming
- Managing non-PCI compliance risks and delivery deadlines
- Streamlining a complex, acquisition-led technology stack
- E-Billing & Customer Portal Transformation
- Expansion of e-billing and invoice capabilities
- API-based integrations
- Web and customer portal integration ( MyAccount )
- Coordination with internal and third-party systems
Key Responsibilities
- Lead end-to-end delivery of multiple concurrent digital and IT projects
- Manage cross-platform integrations across CRM, web, data, billing and e-commerce systems
- Own project governance including planning, RAID logs, change control, reporting and benefits tracking
- Coordinate stakeholders across IT, Marketing, Sales, Finance, Operations, Legal/InfoSec and external agencies
- Act as the bridge between technical teams and commercial/marketing stakeholders
- Manage third-party agencies (development, HubSpot, web, creative, email, SEO/PPC)
- Navigate organisational complexity, duplication and legacy systems
- Drive progress in environments where internal teams have limited capacity
- Communicate clearly with senior stakeholders, developers and non-technical teams
Required Experience
- Proven experience in Project Management delivering complex, multi-system programmes across a large organisation
- Strong background in technical delivery across marketing technology, CRM, web and/or e-commerce platforms
- Demonstrable experience managing cross-functional, multi-divisional stakeholders
- Confident managing agency-led development environments
- Experience operating in large, growing or acquisition-led organisations with complex brand or system structures
Technical & Platform Experience
Experience with some combination of the following is highly desirable:
- CRM & Marketing Automation: HubSpot, Microsoft Dynamics 365
- E-Commerce: Magento or modern e-commerce platforms
- Data & Integration: Two-way data integrations, Azure, data lakes, BI tools
- Web & Analytics: WordPress, GA4, Google Tag Manager
- Billing & Finance Systems: Digital billing portals, API-based billing solutions (e.g. Adair nice to have)
This role is not a developer position, but requires strong understanding of systems, data flows, integrations and marketing technology.