IT Systems Administrator

Due to the nature of the role candidates will be required to work onsite full time and must hold an Active SC Clearance to be considered for this role.

Role Description
An IT System Administrator is required to administer, patch, secure and maintain the systems within the site environment, prepare the systems in line with testing requirements, and occasionally implement changes to the facility and established infrastructure.

A major function of the role is the maintenance of furnished computer equipment (including large Servers). As part of this, the liaison and effective communication between suppliers, owners, partners and users is crucial in ensuring the equipment is available to the right groups at the right time.

The role will require good organisational and communication skills on top of technical ability covering a range of technologies.

The incumbent will be provided training on how to use the proprietary systems and will be expected to become well versed in using and administering them.

Core Duties
Typical duties include (but are not limited to):
Administration and maintenance of hardware, software, and networks
Implementation of changes to hardware, software and networks
Assisting with system preparation in line with customer and project requirements
Assisting with security and export control matters (including ITAR and IVCO)
Assisting with the planning, execution and reporting of testing events
Assisting with longer-term facility planning
Assisting with procurement and management of hardware and software
Configuration control of assets, documents, change requests etc
Become a resident expert in the administration of the government provided system
Minor tasks such as password resets, file transfers and visitor escorting

Knowledge, Skills and Qualifications
Knowledge:
Server Administration, including Active Directory, DNS, Group Policies, Disk Management, updating via WSUS as well as knowledge of Microsoft hypervisor and the ability to implement and manage a virtual environment.
Experience of auditing system log files and anti-virus monitoring using monitoring tools such as SolarWinds NPM/Observability, Kiwi Syslog, Splunk and Trellix ePO
Some experience with networking vendors such as Cisco, FortiGate. Experience configuring, troubleshooting and upgrading network devices and knowledge of LAN and WAN infrastructure (Switches, Routers, Firewalls).
Ability to physically install Servers, workstations and network devices, and to perform cable management to MoD Standard
Ability to design, plan, implement and manage integration of separate IT systems, including at different security classifications.
Knowledge of ITAR, EAR, DEAL, SCIDA accreditation requirements of JSP 440 and 480, etc.
Experience of ITIL processes and procedures.
General IT troubleshooting skills
Some knowledge of Linux, and/or containerisation, as well as JIRA and Confluence would also be preferred although is not vital

Skills:
Ability to learn to use new technology including proprietary software and systems when required
Ability to work as part of a team
Ability to communicate with other team members, suppliers and customers
Ability to document changes and troubleshooting steps taken
Ability to prioritise work based on customer requirements and project/team objectives