IT Epos Engineer
Position: IT Support Technician
Suitable for: 1st Line Support / 2nd Line Support / IT Technician / IT Support/Helpdesk Analyst
Location: Manchester city centre
Day rate: £150 - £210 (Inside IR35)
Our client is a rapidly growing digital platform agency, known for bespoke apps, & web design based in the centre of Manchester.
Additionally, they offer a support function to their clients and look after a variety of venues across the UK. As a result, they require a new team member to come on and help with support for these Clients.
Main Responsibilities:
- Provide technical support to clients and the internal team, troubleshooting and
- resolving issues related to Windows desktop, Windows server and MAC environments.
- Administer Office 365 and Google Workspace environments, including user
- management, email configurations, and security settings.
- Work collaboratively with the wider IT Team to resolve service requests and incidents
- logged into the service desk system, including service desk tickets from end users and
- the internal team.
- Proactively respond to alerts and monitoring notifications, demonstrating our
- dedication to excellence.
- Maintain security measures to protect systems, networks, and data from unauthorised
- access, cyber threats, and malware, installing and maintaining firewalls, antivirus
- software, and intrusion detection systems, and conducting security audits and
- assessments.
- Document and maintain accurate records of technical configurations, procedures, and
- troubleshooting steps.
- Stay current with industry trends and best practices, continuously expanding technical
- knowledge and skills.
Requirements:
- Strong communication skills combined with an upbeat, proactive attitude.
- Proficiency in Windows desktop and server operating systems, including Active
- Directory and Group Policy management.
- Knowledge of server virtualisation, including VMware and Hyper-V.
- Strong understanding of Office 365 administration, including Exchange Online,
- SharePoint, and Teams.
- Knowledge of cloud services, including virtual machines, storage, networking, and
- security.
- Excellent problem-solving skills and the ability to diagnose and resolve complex
- technical issues.
- A valid driving license and willingness to travel.
- History of a background in Hospitality (Nice to have)
If you are looking for your next challenge, please send your CV to (url removed)
- Company
- Morson Talent
- Location
- Manchester, United Kingdom
- Employment Type
- Contract
- Salary
- £150 - £200/day
- Posted
- Company
- Morson Talent
- Location
- Manchester, United Kingdom
- Employment Type
- Contract
- Salary
- £150 - £200/day
- Posted