Business Operations Intern (AI & Automation)

About MosaiQ

MosaiQ is a fast-growing AI company transforming the way professional-services firms operate.

We help consulting teams, private equity funds, investment advisors, and other knowledge-driven organisations turn their expertise and workflows into AI-powered systems — in days, not months.

Our uniqueness:

• We reverse-engineer real work, map knowledge, and build hybrid AI + human workflows

• We augment experts rather than replace them

• We deploy custom AI into real business processes with measurable impact

• We work directly with decision-makers who value speed, quality, and judgment

The Role

We are looking for a Business Operations Intern to help transform MosaiQ into a fully AI-augmented organisation.

This role is ideal for someone who is curious, proactive, and excited about applying AI to real work — not talking about it.

You will observe how the company operates, identify repetitive work, break it into steps, and build AI-powered

automations and internal tools that make us faster, smarter, and more efficient.

You will work closely with the founder and collaborate with senior engineers who can support your builds. You will own execution and help the company operate as though it has twice the headcount.

Responsibilities

Process Identification & Mapping

• Observe and document recurring manual tasks

• Identify bottlenecks and opportunities to automate

• Translate messy internal workflows into structured steps

AI Tools & Automation Build

• Use modern AI tools to automate repeated tasks

• Build workflows, internal assistants, and AI agents

• Test and iterate based on performance and feedback

Internal Tooling

• Create templates, dashboards, and internal utilities

• Support automation for research collection, CRM enrichment, content generation, etc.

Company Enablement

• Help ensure internal knowledge is captured

• Train the team on tools you build

• Track adoption, usage, and areas for improvement

Who You Are

You will thrive here if you:

• Are curious, resourceful, and hands-on

• Enjoy figuring out how things work behind the scenes

• Use AI tools actively to improve your own workflow or output

• Think in workflows and systems rather than individual tasks

• Want responsibility early rather than watching from the sidelines

Bonus points if:

• You have used workflow or automation tools (Zapier, Make, Langflow, Replit, Claude Projects, Copilot Studio, Notion automations, etc.)

• You have built a bot, script, dashboard, automation, or internal tool — even informally

• You have exposure to product, engineering, or ops environments

• You have tried light scripting or API integrations (not required)

Mindset That Matters

• Bias toward action — you build and iterate quickly

• Builder mentality — small experiments first, scale once validated

• Ownership — you drive tasks without waiting to be instructed

• Comfort with ambiguity — fast-changing environments energise you

• Practical curiosity — you don't just ask "why," you ask "how do we fix it"

What You Gain

• Direct collaboration with experienced AI engineers and builders

• Real-world experience building AI-powered workflows and agents

• A portfolio of practical tools that you delivered end to end

• Insight into how AI reshapes work inside a company

• The chance to turn the internship into a full-time role if the fit is right