Senior Java L3 Support / Production Support Engineer
We are looking for an experienced Senior Java L3 Support / Production Support Engineer to join a fast-paced Banking & Financial Services environment supporting mission-critical trading and enterprise applications.
Job Title: Senior Java L3 Support / Production Support Engineer
Location: London, UK (Onsite)
Domain: Banking / Financial Services
Experience: 6+ Years
Key Responsibilities:
- Provide L2/L3 production support for enterprise Java applications
- Troubleshoot complex production incidents across Linux/Unix environments
- Perform root cause analysis (RCA) and ensure timely resolution within SLA
- Support middleware technologies including Kafka, MQ, EMS, Control-M, and APIs
- Monitor applications using Grafana, Splunk, Prometheus, Dynatrace, or similar tools
- Work closely with development, infrastructure, and business teams
- Support deployments, releases, batch jobs, and production changes
- Debug Java applications, logs, integrations, and database-related issues
- Participate in on-call and weekend support rotations
Required Skills:
- Java / J2EE Application Support
- Linux / Unix Administration & Troubleshooting
- SQL / Oracle / Sybase / PostgreSQL
- Kafka / MQ / Middleware Support
- Monitoring Tools – Grafana, Splunk, Prometheus, ELK
- Shell / Bash / Python scripting
- Incident Management & Production Support
- ITIL / SLA-driven support environments
- Banking / Trading / Financial Services domain experience preferred
Good to Have:
- Kubernetes / Docker / Cloud Exposure (AWS/Azure)
- Murex / Trading Platforms / Market Data systems
- Jenkins / CI-CD exposure
- Control-M / Autosys scheduling tools
Looking for candidates with strong troubleshooting skills, excellent communication, and experience supporting business-critical enterprise platforms in production environments.
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