IT Solutions Technician Apprentice (L3) – The National Composites Centre – BS16 7FS – £18k – 37hrs/w

Key responsibilities:

• Support IT Operations Engineers in maintaining complex off-the-shelf hardware and software solutions
• Support Solutions Architects in the design of hardware and software solutions
• Work with the Business Systems team on enhancements and developments to software solutions
• Ensure the smooth execution of daily tasks, focusing on the installation and maintenance of IT infrastructure components for optimal system performance.
• Contribute to the installation of diverse IT infrastructure elements, including networks, computers, servers, and software solutions, ensuring seamless functionality. 
• Troubleshoot, upgrade, and optimise existing infrastructures to improve overall performance and meet evolving requirements.  
  Provide technical assistance and support for queries and issues, the Team Leader when necessary.
• Design, code, verify, test, document, amend and refactor simple programs/scripts applying agreed standards, tools and basic security practices to achieve a well-engineered result.
• Create and document designs for simple software applications or components. 
• Apply agreed modelling techniques, standards, patterns and tools. 
• Contribute to the design of components of larger software systems, ensuring alignment with overall design requirements, including security. Reviews own work 

 Essential skills, characteristics and experience

• Excellent communication skills, both written and verbal
• Strong interpersonal skills
• Critical eye for detail and demonstrates high standards of working.
• Actively keeps informed of new developments and technologies within the IT arena
• IT literate – familiarity with computer hardware, networks and software.
• Time Management and Self-Driven Initiative; able to demonstrate strong self-management skills and a proactive, self-driven approach to optimise time efficiently 
• Problem solving skills: Showcase a proactive mindset for problem-solving by actively identifying and implementing solutions to enhance overall effectiveness
• Five GCSE 9-4 grades or equivalent (including English and Maths) or numeracy and literacy Key Skills/Functional Skills at level two  

Some experience or knowledge of the following would be advantageous:   

• Microsoft Windows
• Linux
• Networking Principles
• Programming language (e.g. Python, Java, C#, etc.) 

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Time management

• English GCSE, grade 4 (Essential)
• Maths GCSE, grade 4 (Essential)