L3 ICT Apprenticeship – Support Technician
Rewarding IT Apprenticeship, where you will develop skills to make a meaningful impact in a supportive team environment. With a focus on customer satisfaction, this role offers a diverse range of responsibilities, growth prospects: Attention to detail, enthusiastic, work in a team, keen to learn, confident in the use of computers & technology.
Role
- Perform equipment audits and ensure smooth operation
- Replace toner cartridges and provide basic administration support
- Install and test software applications
- Assist with hardware installations
- Provide first-line support for technical issues
Training
- Level 3 ICT Apprenticeship
- Training 1 Day a Week at Hartlepool College
- Rest of the week will be Office Based
- Join us to embark on a rewarding IT Apprenticeship, where you will develop valuable skills, build relationships, and make a meaningful impact in a supportive team environment
- Don't miss this chance to launch your IT career and become a proficient IT professional
- Though there isn’t a definite permanent role available after completion – many of our ICT Apprentices have secured permanent roles with us as End User Support Engineers, Infrastructure Engineer and Network Engineers
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- HARTLEPOOL COLLEGE OF FURTHER EDUCATION
- Working Week
- Monday – Friday, 9:00am – 5:30pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 2
- Closing Date
- Wednesday, 21st May 2025
- Start Date
- Monday, 9th June 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
Qualifications
- Maths and English GCSE, grade 4 (Essential)
About the Employer
NEC SOFTWARE SOLUTIONS UK LIMITED
NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
- Company
- NEC SOFTWARE SOLUTIONS UK LIMITED
- Location
- Northgate House, Lynne Street, Hartlepool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted
- Company
- NEC SOFTWARE SOLUTIONS UK LIMITED
- Location
- Northgate House, Lynne Street, Hartlepool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted