Service Engineer
Your Company: NET Recruit is proud to be partnering with a well-established and fast-growing provider of communication and security technology solutions. Delivering both off-the-shelf and bespoke systems, the business supports a diverse client base ranging from SMEs to global organisations, as well as major events, festivals, and venues. Due to ongoing expansion, a fantastic opportunity has arisen for a Service Engineer to join the team, supporting clients across the Southern region, based out of Eastleigh.Your Roles and Responsibilities While in this role your duties may include but are not limited to:
- Supporting the delivery, installation and maintenance of radio communication systems, body worn cameras, and associated security technologies
- Assisting the sales team with technical support, product demonstrations, and customer enquiries
- Conducting site surveys and preventative maintenance inspections (PMI), producing detailed reports and documentation
- Carrying out system design, build, factory testing, installation and commissioning
- Providing first-line technical support to customers via phone and remote systems
- Performing routine servicing, maintenance and bench repairs on customer and company equipment
- Configuring equipment across a range of communication and security technologies
- Delivering on-site technical support at events, including festivals, sporting events and entertainment venues
- Participating in a call-out rota to provide 24/7 support for contract customers
- Collaborating with internal teams to ensure smooth project delivery and high levels of customer satisfaction
- Supporting the Northern regional office when required
- Proven experience in a technical engineering or service role, ideally within communications, security systems, or a related field
- Strong understanding or hands-on experience with RF devices and communication systems
- Good working knowledge of IT networks and system configuration (desirable)
- Ability to carry out installations, maintenance and fault-finding independently
- Strong communication skills with a professional, customer-focused approach
- Excellent problem-solving ability and attention to detail
- A proactive and flexible mindset, with the ability to manage workloads effectively
- Willingness to work flexible hours, including evenings, weekends, and travel when required
- A valid UK driving licence
- Security clearance is advantageous but not essential
- Familiarity with manufacturers such as Motorola, Hytera, Icom, Kirisun, or Caltta would be beneficial