IT Administrator Apprentice
Are you looking to start your career in administration and gain valuable experience within a busy healthcare environment?
This is a fantastic opportunity to join Newgate Medical Group as an IT Administrator Apprentice, where you’ll gain practical, hands-on experience while working towards a Level 3 Business Administration qualification.
Role
You’ll become part of a supportive and experienced team, with training and guidance throughout your apprenticeship to help you build your confidence, develop new skills and apply your learning in a real working environment. You’ll also have dedicated learning time to support you in successfully completing your qualification.
This apprenticeship would be ideal for someone who is motivated, organised, confident using IT and keen to learn, and who is looking for an opportunity to begin developing a long-term career within administration and healthcare.
If you’re enthusiastic, ready to learn and looking for an opportunity where you can develop while gaining a recognised qualification, we’d love to hear from you.
As an IT Administrator Apprentice, you’ll work alongside our experienced IT team and gradually develop the skills and confidence to support a range of important administrative and IT processes within the Practice.
During a typical day or week, you may:
- Process new patient registrations and update patient information on our clinical system
- Review and summarise patient medical records, ensuring information is recorded accurately
- Process incoming letters and documents from hospitals and other healthcare providers
- Learn how to clinically code information and update patient records appropriately
- Scan and attach documentation to electronic patient records
- Support the processing of patient record requests and online access
- Carry out system searches, data input and data extraction to support Practice audits and targets
- Monitor and action emails, correspondence and other administrative requests
- Work closely with the IT team and provide general administrative support to colleagues across the Practice
- Complete apprenticeship learning, training and assessments as part of your Level 3 Business Administration qualification, with protected learning time provided
You won’t be expected to know everything from day one. Full training, guidance and support will be provided, with your responsibilities developing as your knowledge, skills and confidence grow throughout the apprenticeship.
Training
A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship (18 months including endpoint assessment).
Topics covered include:
- The organisation
- Value of their skills
- Stakeholders
- Relevant regulation
- Policies
- Business fundamentals
- Processes
- External environmental factors
- IT
- Record and document production
- Decision making
- Interpersonal skills
- Communications
- Quality
- Planning and organisation
- Project management
Possibility to move into a full-time role and progress with another level.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- MBKB LTD
- Working Week
- Monday to Friday, 9.00am to 5.00pm, shifts.
- Expected Duration
- 1 Year 8 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 14th October 2026
- Start Date
- Sunday, 1st November 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- English and Maths (Grade C or above). GCSE, grade 4/C or above (Essential)