Senior Digital Delivery Manager

Job summary

Taking responsibility for the safe and effective delivery of highly complex technology change, you will play a pivotal role in connecting new blood testing equipment across NHSBT sites into our national digital ecosystem.

This role is critical to ensuring that laboratory devices are successfully integrated with our core system (PULSE), enabling the secure, accurate and timely transmission of blood testing results that underpin the safety of the UK blood supply.

You will support end-to-end delivery of these integrations; from initial planning and site readiness through to deployment, validation and transition into live service, working across clinical, operational and technical teams.

As a Senior Digital Delivery Manager, you will operate at both a strategic and hands-on level, coordinating national rollout activity, managing suppliers and internal teams, and ensuring delivery is safe, compliant and aligned to clinical and operational needs. The role will require regular travel to sites across England to support deployment, build relationships and ensure successful implementation on the ground.

As a Senior Digital Delivery Manager you will be accountable for ensuring all blood technology continues to operate effectively and continue to support existing services whilst the blood technology strategy is realised through a number of change programmes.

Main duties of the job

In this role you will be responsible, as part of the Blood Technology Product Centre, for the safe and effective delivery of complex, high-risk technology change to national critical applications within the Organ Tissue Donation and Transplantation (OTDT) product centre. Your duties will include:

Delivery and performance of the team to progress work to a high standard, ensuring everyone is clear on the plan, on track, and working together effectively
Management and delivery of agile projects or releases to deliver a specific product, service or transformation via a multi-disciplinary, highly skilled team, including third-party providers, to time, cost and quality
Defining project needs and shaping these into a planned, iterative schedule to enable appropriate resource allocation
Removing obstacles for the development team, leading continual planning and overseeing delivery of all tasks and releases
Working across the product lifecycle (discovery to live), managing risks, issues, dependencies and mitigations
Ensuring all products and services meet Government Digital Service and NHS Service Standards, with successful handover to live
Coaching and mentoring team members and others to apply appropriate agile and lean tools and techniques

You will be required to travel and spend time away from base, including irregular hours and overnight stays when required, with prior notice.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job description

Job responsibilities

What we offer:

Hybrid working arrangements because NHSBT works nationally, were able to offer hybrid working options that give you more flexibility to balance work with life.
Flexible working options we promote flexible working where the role allows. Were happy to discuss what flexibility might look like for you.
Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
Supportive learning culture - weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

Next steps

This vacancy will close at 23:59 on 10th May 2026.

Longlisted candidates will be invited to submit a short video as part of the next shortlisting phase. The deadline for the video submission will be 13:00 on 1st June 2026.

Interviews will be held in Birmingham on 8th June 2026.

For informal enquiries please contact: Emyr Adlam - Head of Blood Product Centre - via email at emyr.adlam@nhsbt.nhs.uk

Ian Millar Head of Business Services (IT) - via email at ian.millar@nhsbt.nhs.uk

Person Specification

Qualifications

Essential

Educated to Masters level or equivalent demonstrable knowledge and experience.
Recognised qualifications in agile and traditional project and delivery management methodology e.g. Agile Project Management, PRINCE2, Certified Scrum Master or equivalent experience in agile project management and digital delivery
Demonstrates commitment to own continued professional development (CPD)

Experience

Essential

Experience of leading and managing traditional and agile delivery teams across the product lifecycle
Experience of leading complex technology projects , motivating multi-disciplinary teams, including working with various governance and assurance bodies
Understand the environment, prioritising the most important or highest value tasks, managing complex internal and external dependencies
Remove blockers or impediments that affect plans and can develop a plan for difficult situations, ensuring teams plan appropriately for their own capacity, providing delivery confidence
Experience of building successful delivery teams and managing third-party contracted supplier relationships
Knowledge of traditional and agile planning and delivery practices, Government Digital and NHS Service Standards and the wider industry

Employer details

Employer name

NHS Blood and Transplant

Address

England

Bristol Filton Blood Centre, 500 North Bristol Par