Senior Product Manager - Non Clinical

Job summary

At NHS Blood & Transplant (NHSBT) we are a kind of service that saves and improves lives. We have a unique opportunity to join our service within Organ and Tissue Donation and Transplantation (OTDT) as a Senior Product Manager- Non Clinical.

In this role, you be responsible for leading and managing the safe and effective delivery of technology product change into the live service environment. You will design and develop major technology products within their domain, ensure solutions meet requirements of all stakeholders. You will also provide critical specialist knowledge of the technology within their product domain to support the entire software delivery lifecycle (requirements, design, development & testing).

Main duties of the job

  • Possess an excellent breadth of knowledge of the OTDT technology landscape, supporting the effective capture of all demand from stakeholders and regulators and ensuring appropriate solutions are prioritised and progressed into delivery in line with the needs of the business.
  • Have excellent product management skills, user acceptance testing skills and have a thorough technical understanding of the existing OTDT technology products and current architecture. You will be responsible for executing the strategic direction of OTDT technology through successfully delivering the product backlog and leading user acceptance testing for new developments. You will actively contribute to the product domain vision, demand management process, product solutions, backlog & integrated change roadmap by championing improved ways of working (e.g. Agile & DevOps).
  • Be responsible for their technology domain at the various relevant forums e.g. product and project boards, Scrum of Product Owners (SoPOs) which have the purpose of controlling changes to OTDT technology. Operating with a high degree of autonomy, acting as the final decision-maker for the product domain and holding delegated authority to commit significant resources and make binding commitments on behalf of the organisation. Sets policy and strategic direction for the function, interpreting and adapting national policy and regulatory requirements for local implementation, with only broad objectives set by the organisation.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.

Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job description

Job responsibilities

What we offer:

  • Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
  • Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
  • Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
  • Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
  • Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
  • Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

  • Read about our application process
  • Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Next steps

This vacancy will close at 23:59 on Sunday 21st June.

The assessment process for this role will include: a single interview. Interviews are anticipated to be held on Tuesday 30th June face to face at Birmingham New Street – subject to confirmation.

Person Specification

Qualifications

Essential
  • Educated to a Masters degree level OR equivalent extensive training / experience in a relevant field.
  • Demonstrate commitment to own Continued Professional Development (CPD).

Experience

Essential
  • Experience leading user acceptance testing for technology change
  • Have extensive knowledge & technical understanding of the OTDT technology application landscape and architecture
  • Current understanding of developments within the wider NHS including benchmarking with similar products & services
  • Experience of delivering change for large-scale complex technology change in the public sector
  • Experience managing demand of new and existing products and services in an agile environment.
  • Expert in defining & communicating outcomes to be met by a product area and its related services, whether these are user needs, technical requirements or business-related outcomes.
  • Experience in championing and implementing changes that foster a culture of continuous improvement
  • Expertise in working with teams and stakeholders to define user stories with suitable acceptance criteria, key performance indicators (KPIs) and associated performance metrics and measures.
  • Experience in defining and maintaining iterative product roadmaps, feature or development backlogs and release plans in order to meet clearly defined outcomes.
  • Expertise in communicating ideas clearly and persuasively to diverse audience groups using multiple remote and face-to-face methods
  • Expertise in producing clear written & visual communications and oral presentations about product- or service-related decisions and priorities
  • Experience in delivering difficult messages (e.g. implications of delivery issues, risks or trade-offs) in an appropriate & professional way to senior stakeholders.
  • Expertise in forming productive working relationships with colleagues at all levels and within a complex structure.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT - Filton

500 North Bristol Park

Northway

Filton, Bristol

BS34 7QH

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/

Job Details

Company
NHS Blood and Transplant
Location
Northway, BS34 7QH, Dodworth, Barnsley, SW17 0RB, Manchester, M13 9LL, Newcastle upon Tyne, NE2 4NQ, Edgbaston, B15 2SG, Colindale, NW9 5BG, Tooting, The Estuary Commerce Park, Speke, L24 8RB, Southampton, SO16 5AF, Derriford Road, PL6 8DH, United Kingdom
Hybrid / Remote Options
Salary
£57528.00 to £64750.00
Posted