Technical Systems Manager
Job summary
The Technical Systems Manager provides strategic technical leadership for managed care records, acting as a senior subject matter expert in systems architecture, interoperability, integration strategy and future-state design across Central East.
The role shapes and influences technical direction, defining architectural standards aligned to national guidance and advising on data sharing, connectivity, interoperability and system alignment across health, social care, VCSE, pharmacy and neighbouring ICS's.
Bringing deep expertise in solution design, clinical data models and stakeholder engagement, the post holder ensures managed care records are secure, scalable and interoperable. Working strategically, the role identifies opportunities for optimisation and innovation, provides authoritative advice to senior leaders, and ensures alignment with national standards, emerging technologies and the NHS long-term digital strategy
Main duties of the job
The Technical Systems Manager plays a key operational role within Central East Integrated Care Board (ICB), taking responsibility for the effective delivery of services, projects, and programmes within their area of work. This role is responsible for the management and coordination of activities within a defined area, ensuring that performance, quality, and improvement objectives are achieved, considering options for action to deliver on the requirements and any adjustments to plans that may be needed.
Communicating with a variety of stakeholders, ensuring that complex information is a communicated in a way that is understood, and ensuring tact and diplomacy where this may be contentious. Working as part of a multi-disciplinary team, the postholder provides professional and supportive leadership, subject matter expertise enabling operational delivery, and contributes to service improvement and transformation.
About us
We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Job description
Job responsibilities
Please refer to the detailed description and main responsibilities of the role outlined in the attached Job Description and Person Specification.
Person Specification
Qualifications
- Educated to degree level or equivalent experience in a relevant field (e.g., digital, health, care, public services, management, or related discipline).
- Evidence of ongoing professional development and commitment to maintaining up-to-date knowledge and skills
- Significant Post Qualification Experience
Qualifications
- Experience in managing teams or services within the NHS, public sector, or comparable complex environment
Knowledge
- Experience and specialist expertise in systems architecture, solution design, clinical data models and data and interoperability standards.
- Expertise in leading and coordinating digital projects or services in a multi-agency environment
- Understanding of NHS structures, Integrated Care Systems, and current health and care priorities
- Experience in operational planning, performance monitoring, and delivery of agreed objectives
- Evidence of working collaboratively with a range of stakeholders, including clinicians, partner organisations, and community groups
- Demonstrable ability to implement service improvements and contribute to organisational change
- Ability to manage competing priorities and maintain professionalism in a challenging environment
Skills
- Strong communication and influencing skills, able to present information clearly to different audiences
- Ability to build effective relationships and work collaboratively across teams and organisational boundaries
- Ability to make sound decisions under pressure and maintain focus on delivery in a dynamic environment
- Good analytical skills, with the ability to interpret data and use insights to inform decisions and improvements
- Awareness of financial processes and ability to manage resources effectively within delegated limits
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Central East ICB
Address
Central East ICB
Ely
CB7 4EA
United Kingdom
Employer's website
https://www.centraleast.icb.nhs.uk/