Programme Manager

Job summary

We are seeking an enthusiastic and professional Programme Manager to join a new team within the Identity and Access Management (IAM) portfolio.The IAM portfolio is responsible for operating several nationally significant, mission-critical live services, including Care Identity Services, NHS login and the Data Security and Protection Toolkit, alongside transformation programmes such as NHS Single Sign-On and Transforming People Services Digital Solutions.This role is focused on the Transforming People Services Digital Solutions programme. As part of the NHS 10-Year Plan, NHS England has embarked on the Transforming People Services initiative, which aims to modernise Human Resources and Organisational Development (HR & OD) by standardising and digitising routine transactions.

Transforming People Services Digital Solutions will provide a digital front door and single interface for staff to access HR services. The service will use modern technologies to deliver an AI-enabled digital platform that will support the full employment lifecycle.

About you

You will have significant experience of:

• Managing programme whole lifecycle of system change inc. developing full business cases
• Managing multiple projects concurrently, reporting on progress and managing risks and issues
• Involvement in programs that lead to improvements in health outcomes for the public
• Benefits realisation
• Producing programme reports

Main duties of the job

Responsible for leading a defined set of interdependent projects and the associated business change activities for Transforming People Services Digital Solutions. Responsible for successful delivery of outcomes, inc. establishing appropriate governance and assurance, monitoring progress, managing risks and issues.

Key responsibilities:

• Deliver significant programme or projects targeted at improvements in health outcomes for the public
• Manage whole lifecycle of a programme of system change, ensuring excellent governance throughout
• Manage the set up and delivery of multiple projects within a programme of work, working with colleagues and subject matter experts to scope, plan design and deliver those projects
• Review project reports and risk logs for projects, advising individual project managers on escalation process and supporting delivery of projects where there may be significant barriers to delivery
• Manage the whole lifecycle of a programme of work containing multiple projects, reporting on progress and managing risks and issues, escalating where necessary to the programme/ board
• Provide expertise of best practice project management methodologies
• Ensure realisation of benefits for customers through planning and designing and that project outputs meet programme requirements

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.