Senior Information Manager

Job description

Job responsibilities

The post holder will:

• Have experience in people management and leadership, working in a matrix management model
• Support the team to move from routine churn to a more considered understanding of what the data can offer and the story it is telling.
• To take a more clinical focus with the data, to inform quality of care and service delivery conversations underpinned by multiple data set utilisation where appropriate
• Have a working understanding of different analytical tools and techniques such as R, Python etc
• Work with stakeholders to ensure they can utilise the NCDR (or equivalent) self-serve platform, to ensure they are getting value add from the data and intelligence provided. Taking a proactive approach, adding narrative to outputs and creating additional outputs as required to ensure all needs are being met
• Support the delivery of national analytical networks and associated requirements
• Be highly numerate and use a variety of analytical techniques to provide high quality, timely analysis and intelligence relating to direct commissioned service areas at a national level
• Have an understanding of commissioning for value / variation based data analysis
• Be adaptable when finding analytical solutions to problems, to analyse and triangulate data and intelligence in innovative ways and present findings clearly to a range of audiences
• Be able to utilise a variety of data sources to build a coherent analysis relating to a given service areas informed by a variety stakeholders including clinicians, service specialists, commissioners and finance managers
• Effectively utilise variation based analysis.
• Have excellent communication skills and be able to influence people with different perspectives to get the most out of stakeholder relationships
• Support teams within the direct commissioned services directorate to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively, be calm under pressure and able to juggle competing priorities and tight deadlines
• Be a key member of the team. Be proactive, have a positive outlook and take a flexible approach to work

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Qualifications

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

• Educated to degree level in economics, statistics, operational research or related subject.
• Post-graduate degree in Management Studies or equivalent

Knowledge and experience

• Extensive knowledge of specialist areas, acquired through post-graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
• Evidence of post qualifying and continuing professional development
• Understanding of a range of data collection methods and analytical tools and techniques (such as R, Python etc), and their application to the NHS context.
• Advanced knowledge of diverse information systems used in health
• Working knowledge of principles of data management and data quality
• Must have an understanding of the background and aims of current healthcare policy and appreciate the implications of this
• Extensive knowledge of the NHS costing and payment regime and the relationship between NHS England and Monitor in setting tariffs
• Experience of either the NHS, other health related fields or health related
• Knowledge of data security, GDPR and confidentiality issues
• Significant experience of successfully operating in a politically sensitive environment
• Demonstrated experience of co-ordinating projects in complex and challenging environments
• Previous experience of managing and leading staff.
• Experience of stakeholder management

• Knowledge of the Freedom of Information request process
• Experience of monitoring budgets and business planning processes
• Understanding of the public sector
• Demonstrated experience in a Healthcare environment

Skills and capabilities

• The ability to work with others and develop strong collaborative networks
• Strong interpersonal and presentation skills
• The ability to make good decisions based on complex, ambiguous or partial information
• The ability plan and prioritise work effectively, switching resources between priorities where necessary
• Skilled in the use of SQLServer and the use of large databases and have the technical expertise to query such datasets.
• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups

Employer details

Employer name

NHS England

Address

Regatta Place, Liverpool / Stella House, Newcastle / Riverside, Rotherham

Across North East & Yorkshire

S60 1AE

Employer's website

https://www.england.nhs.uk/about/working-for/