Senior Technical Specialist
Job summary
Collaboration Services
We deliver secure, user-focused digital platforms that enable collaboration and communication across health and social care. This includes a national communications platform with 1.7 million active users, ensuring the NHS workforce maximises technology to boost productivity. We simplify and enhance our external digital presence through a reliable, secure CMS-driven website experience, and provide NHS Futures - a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions.
Main duties of the job
Responsible for reviewing and updating Service Technical Architecture and design documents.
Responsible for technically facilitating testing and production for private preview features due to be released in the live environment.
Responsible for specialist consultancy knowledge to both internal and external stakeholders covering the following technologies: XDR, PowerBi, Advanced Hunting, PowerShell, URBAC, API.
Point of contact for Test tenant administration and staging.
3rd Line escalation for XDR Service issues.
About us
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.
We lead the NHS in England by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
- Making the NHS a great place to work, where people can develop and make a difference
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money
In 2025, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, to create a smaller, more strategic centre that reduces duplication and waste.
If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
National Security Vetting
To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years.
Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered.
Please make sure you meet these requirements before applying for this role. You don't need to have security clearance level already, however, failure to achieve the requirements for security clearance level after offer, will result in the job offer being withdrawn.
For further advice please check https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc.
For further information on National Security Vetting please check National security vetting: clearance levels - GOV.UK, information on the Security Vetting and Clearances Intranet page or contact england.securityvetting@nhs.net.
Person Specification
Knowledge & Experience
- A good understanding of how MDAV and other 3rd party AV solutions interact with Microsoft Defender for Endpoint, and their correct configuration states.
- Experience with Kusto Query language and Advanced Hunting within (MDE).
- A strong understanding of Microsoft security features on End user devices.
Skills
- Communicate confidently with customers and stakeholders alike and be able to present technical information to an array of audiences
- Proven ability to act as a consultant, bringing specialist experience of Microsoft 365 to the provision of well-informed technology advice, taking steps to ensure that it is properly understood and appropriately articulated, to enhance the effectiveness of decision making and direction setting, and other significant activities.
Qualifications
- Educated to masters degree level or equivalent work experience
- ITIL Foundation Qualification or equivalent work experience
Interpersonal Skills
- Ability to articulate technical information into understandable language for the NHS and provide technical consultancy for all
Equality, diversity and inclusion
- Challenges behaviour that does not align with a collaborative and inclusive environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS England
Address
Any NHSE Offices
National
LS1 4AP
Employer's website
https://www.england.nhs.uk/about/working-for/