Technical Administrator
Job summary
Delivery Management sits within the Technology Digital and Data Directorate of NHS England.
The purpose of delivery management is to drive performance, accountability and transparency; to efficiently and effectively support business operations and the delivery of large-volume technology; and to provide domain specialist capability in a complex environment.
The teams are divided into five core areas providing technical and service management expertise:
- Business Operations
- Contract and Supplier Relationship Management
- Planning & Portfolio
- Technical delivery
- Business Continuity
Main duties of the job
Provide day-to-day technical administration and coordination support across a broad portfolio of technology projects.
Maintain project plans, schedules, action logs, risk and issue registers, decision records and other delivery documentation in line with the team's governance framework.
Liaise with a wide range of technical teams, service owners, project teams and suppliers to support timely technical delivery.
Collect, validate and transform technical delivery data into actionable insights to support delivery.
Identify emerging delivery issues, escalate them appropriately and support the implementation of agreed corrective actions.
About us
NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.
Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.
In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.
If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
We cannot offer visa sponsorship for any vacancies.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Person Specification
Knowledge & Experience
- Experience in supporting technology project/programmes.
- Experience of working in a hybrid delivery model with suppliers and internal teams.
- Experience of identifying risks, issues and dependencies.
Skills
- Experience of building productive relationships with internal and external stakeholders.
- Strong report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately from and to a diverse audience.
- Able to deal with challenging people and to cope with confidential and sensitive information
Qualifications
- Educated to a degree level or equivalent level of experience of working at a similar level in related specialist area.
- PRINCE2 Foundation or equivalent project management qualification.
- Evidence of continuing professional development relevant to role.
Interpersonal Skills
- Ability to transfer and develop skills and knowledge in new technical areas at short notice.
- Be an effective member of a project team, reporting on progress and issues at daily stand-ups.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS England
Address
Wellington Place, Leeds / Wellington House, London
Leeds / London
LS1 4AP
United Kingdom
Employer's website
https://www.england.nhs.uk/about/working-for/