IG Officer - Band 5
Job summary
Please note there are two positions
IG Officer (GP) Permanent role
IG Officer Fixed Term role / secondment if coming from the NHS until 31st October 2027
The Information Governance Team are responsible for ensuring that the ICB and GP Practices across Essex follows relevant data protection, confidentiality and Freedom of Information legislation and guidance. We work closely with colleagues across the ICB and wider NHS and Care partners to ensure that digital technology fully supports the integration of health and care services, putting residents at the centre of their care, protecting patient confidentiality, and ensuring that commissioned services and systems are safe and secure.
Main duties of the job
The IG Team provide a service covering all aspects of Data Protection and Freedom of Information to the ICB and GP Practices across Essex. You will ensure work is carried out effectively and professionally, working closely with colleagues across the ICB, local service providers, GP Practices, NHS England, local authorities, patients and public.
You will:
Provide cover for the the other IG Officer as required
Assist with the delivery of projects and workstreams, as directed by your line manager
Assist in completion of the Data Security and Protection Toolkit (DSPT) for the ICB, collating and organising resources to meet ICB requirements
Work with autonomy managing your workload, be self-motivated and flexible when meeting the IG needs of the ICB
Assist the IG & FOI Manager to produce reports for the ICB, including the quarterly IG Steering Group
Be responsible for maintenance of ICB IG Training Spreadsheet, monitoring of inboxes, logging issues and forwarding onto appropriate team members
Be responsible for maintaining personal/professional development and be responsive to future changes in function and structure of the health economy.
Be aware of national changes to policies pertaining to IG and to translate these into practice
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning.The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex.Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
This post will be part of the Corporate Services Directorate. By working together across team boundaries, streamlining processes, adopting new approaches and embracing new technology the directorate will deliver the highest quality corporate services for the ICB, creating the conditions for its success.
The IG Officer (GP) will support effective delivery of information governance services and the organisations compliance with statutory requirements.
The postholder will contribute to the delivery of the IG function, supporting the achievement of key milestones and raising any issues that may impact delivery. They will work closely with senior colleagues to ensure alignment with organisational objectives and national standards.
The postholder will apply NHS Information Governance principles to manage the capture, exchange, and protection of clinical and health-related data. They will coordinate compliance with Data Protection, Information Security, and Freedom of Information requirements, ensuring robust governance across all processes.
A key responsibility is to identify information-related risks within the organisation and recommend solutions to mitigate potential adverse effects. The postholder will work proactively with the broader team to strengthen data security and governance arrangements.
The role involves supporting projects and providing project management assistance to meet national and local IG targets. The postholder will represent the organisations interests on internal and external groups as required, ensuring effective communication and collaboration with stakeholders.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Essex ICB in delivering on the three fundamental shifts set out in the NHS 10-year plan:
From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
From Hospital to Community:Championing care model redesign that supports community and neighbourhood health.
From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Support implementation of policy and / or service developments related to Information Governance.
- Support team to ensure compliance with relevant ICB policies
- Completes surveys or evaluations to support policy implementation
Strategy and analysis
- Understanding of complex data relating to Information Governance
- Helps present insights and reports, drawing on complex data, that can be used to inform decision making and delivery
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
Planning and organisation
- Support development and delivery of project plans relating to Information Governance, helping develop effective arrangements to support governance, risk management, escalations and reporting
- Support coordination of meetings and events to support delivery of project plans
- Capturing effective minutes, actions and decisions from meetings and events
- Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects
- Ensure accurate reporting and records management
- Support delivery and monitoring of business plan for Information Governance and FOIs
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate behaviours.
- Supports development of high quality written and verbal briefings.
- Build strong, trust-based relationships across the ICB as needed
- Supports effective engagement with patients and the public as required
- Work effectively in multi-disciplinary teams to help deliver agreed projects / manage directorate
- Effective management of complex, sensitive and challenging information
Financial and resource management
- Supports delivery of budget for Information Governance and FOIs including effective budget reporting as required
- Supports procurement of relevant services
Team management and capability building
- Supporting directorate oversight of workforce reporting, including reporting on key HR metrics
- Supports wider understanding of projects across the ICB and system
- Able to influence in order to deliver effectively through others
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel) and any other software as required.
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction.This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leaders
- Team members
- Teams across the organisation
- Information Governance Team
- Business Managers
Person Specification
Partnerships & Communities
- Experience of working across teams and organisations in the development and delivery of projects
- Able to effectively influence and challenge within areas of responsibility, escalating appropriately where necessary
Personal Attributes and Values
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
Strategy & Analysis
- Enthusiasm for and experience of championing the critical role of technology and digitisation in improving the efficiency and effectiveness of healthcare delivery and associated outcomes
- Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership
Governance & Assurance
- Good working knowledge of Information Governance
- Experience supporting delivery of projects that require collective decision making and how to negotiate success in those situations
- Good understanding of effective corporate governance and the route for decision making
Experience
- Experience of providing senior level administrative and project support and developing and implementing administrative systems.
- Experience of working in a service focused environment.
- Experience of working in an Information Governance/Data Protection environment
- Able to understand and interpret complex information and interpret to support business delivery
People & Culture
- Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
Qualifications
- Educated to Degree level (relevant focus) or equivalent managerial experience Or
- Diploma plus evidence of additional training/experience to support the requirements of the role
- Evidence of sustained commitment to continuing professional development
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk