IT Engineer

Job description

Job responsibilities

As a representative of NHS GM you will be expected:

• To promote NHS GMs vision, and mission and to uphold the NHS GMs values in all day to day activities and delivery of services
• Take corporate accountability for the delivery of shared corporate responsibilities e.g. relevant contribution to Corporate Objectives, Risk Register and Assurance Framework.
• To ensure that NHS GM develops a culture that promotes equality and values diversity and that the service you provide meets the needs of all service users. This may involve the development and monitoring of policies and procedures to ensure the services you provide are inclusive to all.
• To participate in an agreed on-call rota (delete if not relevant)
• In accordance with the Health and Safety at Work Act 1974 and subsequent legislation the post holder is required to undertake a proactive role in the management of risks in all their actions. This includes:
• Undertaking risk assessments in line with NHS GM risk assessment process;
• Reporting all incidents, near misses and hazards in line with NHS GMs reporting arrangements/system
• Undertaking a statutory duty of care for your own personal safety and that of others
• Attending all statutory and mandatory health and safety training, appropriate to the role
• Promote NHS GMs vision, and mission and to uphold NHS GMs values in all day to day activities and delivery of services;
• Participate in the objective setting process as part of the annual Performance Development Review/appraisal process, to understand how own role and objectives are linked to team,
• directorate and corporate objectives, to review what aspects of your role are being done well, and to identify any areas for development.
• Undertake relevant activities and mandatory training to meet objectives identified in Personal Development Plan.
• Adhere to all NHS GM policies and guidelines, including HR, Information Governance, Risk Management and Health & Safety policies.
• Comply with relevant NHS GM and own professional codes of conduct and accountability.
• Maintain professional registration if this is a requirement of the job.
• Carry out your duties in a way that supports equality and values diversity. This responsibility includes your actions in relation to service users, carers, work colleagues, people in other organisations and members of the public.
• In accordance with the Health and Safety at Work Act 1974 and subsequent legislation the post holder is required to undertake a proactive role in the management of risks in all their actions. This includes:
• Undertaking risk assessments in line with NHS GM risk assessment process;
• Reporting all incidents, near misses and hazards in line with NHS GMs reporting arrangements/system
• Undertaking a statutory duty of care for your own personal safety and that of others
• Attending all statutory and mandatory health and safety training, appropriate to the role
• Maintain the security and confidentiality of information you come across in your role in NHS GM in line with NHS GM policies and protocols..
• All employees have a responsibility to protect and safeguard vulnerable people (children and adults). They must be aware of child and adult protection procedures and who to contact within NHS GM for further advice. All employees are required to attend safeguarding awareness training
• and to undertake additional training appropriate to their role.
• To carry out all duties and responsibilities of the post in accordance with NHS GMs Equality, Diversity and Human Rights policies, avoiding unlawful discriminatory behavior and actions when dealing with colleagues, service users, members of the public and all other stakeholders.

To promote awareness of and respect for Equality, Diversity and Human Rights in accordance with NHS GM policies and procedures.

Person Specification

Qualifications

• Relevant Technical Certifications (Such as MDAA, A+, MCSA, etc.)
• Degree or Equivalent experience of working as an IT Engineer including field work.
• ITIL Foundation

• Microsoft Windows Server Network + Certification Apple OSX

Experience

• Experience of supporting a broad range IT equipment and services including desktops, printers and server room environments/processes.
• Knowledge of server, storage and backups
• Broad knowledge of IT including end user equipment, systems and software.
• Experience with Microsoft Operating Systems including Windows Server, Windows 7/8 and Windows 10.
• Knowledge of network Installations, cabling using switches, routers and patch panels.

• Understanding and experience of working with LAN and WAN technologies and network topologies
• Understanding of remote access technologies to support and troubleshoot End User Incidents and Requests

General Skills

• Customer Service Skills

• Technical Solutions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

NHS Greater Manchester Integrated Care

Address

St. James House

Pendleton Way

Salford

M6 5FW

United Kingdom

Employer's website

https://www.gmsharedservices.nhs.uk/