IT Logistics Assistant
Job summary
An exciting opportunity is available for an IT Logistic Officer to join NHS Greater Manchester Integrated Care (NHS GM) and its forward-thinking IT Asset Management Team. These are exciting times as the department looks to transform its operation to become one of the best performing Asset and Logistics departments within the NHS.
This role is essential in supporting the effective management of IT hardware assets across their full lifecycle. You will help ensure equipment is received, recorded, stored, distributed, and disposed of in a controlled and efficient manner, enabling frontline services to operate effectively.
The post holder will be primarily charged with ensuring the logistics function delivers services that meet and exceed expectations of service recipients.
**Please note the successful candidate will need to be 25 years or over with a Full clean UK driving license held for a minimum of 1 year**
Main duties of the job
Key Responsibilities
- Process IT equipment goods-in and goods-out within the NHS GM warehouse
- Prepare and dispatch hardware to customer sites
- Support stock control, including monitoring and replenishing stock levels
- Coordinate deliveries, collections and disposals of IT equipment
- Undertake deliveries and collections across Greater Manchester in the NHS GM van.
- Maintain accurate asset records using our IT Service Management systems
- Liaise with internal teams, suppliers, couriers and customers
- Assist with asset audits, data quality checks and warranty processes
- Contribute to the continuous improvement of asset management processes
To succeed in this role, you must have excellent communication, interpersonal and time management skills, attention to detail, and a working knowledge of computers for emails, Microsoft Office, IT Service Management systems and other requirements. Applicants must be able to lift, carry, handle and transport goods across sites, including driving a medium sized van, be trustworthy, reliable and able to handle confidential items. Applicants will be required to undertake any further training and Occupational Health assessments required for the role.
About us
This is an extremely busy and interesting department to work in. You will meet a different challenge every day and the successful candidate will be an integral part of the IT Asset Management team providing our customers with a first-class service for the administration of their assets and overall application of its hardware lifecycle. We are seeking a candidate who can demonstrate they can work in a very busy IT environment and have a track record of coordinating and organising stock.
Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.
Job description
Job responsibilities
The IT Logistics Officer is responsible for the operation of the NHS GM IT warehouse and, as such, responsible for the processing of goods-in and goods-out, as well as organising the layout and appropriate storage of stock. This includes the identification of demand, processing and distribution of orders and the collection/disposal of assets in adherence to government set processes and guidelines.
Additionally, the IT Logistics Officer will assist the IT Asset Management Officers in administrative tasks relating to Asset Management, warranty claims and the cataloguing of items. This includes (but not exclusively) the preparation of daily hardware dispatches, the assignment of assets to customer's companies, locations and end users, and the processing of disposal, delivery and collection tasks. They will also be required to use the NHS GM van to deliver and collect equipment to and from customer sites as required. On site disposals as well as the weekly disposal from the warehouse are required to be managed and completed.
For the full Job Description and Person Specification please download the attached document.
**Please note the successful candidate will need to be 25 years or over with a Full clean UK driving license held for a minimum of 1 year**
Person Specification
Qualifications
- NVQ Level 3 or equivalent qualification and or relevant experience
- Full Clean UK Driving License
Experience
- Experience of dealing with customers over the phone
- Experience of dealing with suppliers over the phone
- Previous experience in a delivery / transportation role
- Previous experience of operating warehouse equipment, incl. forklift trucks
Knowledge
- Knowledge of receipting and ordering processes, including stock control, delivery and collection processes
- Local knowledge of towns in the Greater Manchester area
- Some knowledge of IT hardware technologies
Competencies
- Skills for manipulating information, use of a range of software
Other
- Computer literacy and standard keyboard skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Greater Manchester Integrated Care
Address
Failsworth District Centre
Manchester
M35 0AD
United Kingdom
Employer's website
https://www.gmsharedservices.nhs.uk/