Pharmacy Technician Community Pharmacy and Integration
Job summary
- Support implementation of community pharmacy clinical services.
- Assistwith the rollout of community pharmacy delivered pathways, providing technical and administrative support.
- Help review andmaintainservice materials, implementationpacksand standard operating tools.
- Support training and onboarding activities for community pharmacy teams.
Main duties of the job
Enable pharmacy integration within Neighbourhood Health teams
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Support coordination between community pharmacies, PCNs and other neighbourhood services. Facilitate information flows, meetinglogisticsand follow up actions between partners. Helpidentifyoperational issues and escalate appropriately.
Improve access to medicines and local services
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Support mapping of services, signposting materials and practical processes that improve access to urgent and same day community pharmacy services. Collect and summarise feedback from providers to support continuous improvement. Work with community pharmacy to promote consistent operational delivery.
Provide technical, governance and quality support
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Support audits, processreviewsand data collection for neighbourhood pharmacy programmes. Help ensure services follow agreed protocols and governance arrangements.
Data,monitoringand reporting
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Gather activity data, service KPIs and feedback to support monitoring and evaluation. Maintain simple dashboards, trackers or data summaries. Support the identification of trends or operational issues requiring further review.
Stakeholder and communication support
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Develop effective working relationships with community pharmacies, PCN teams, practicestaffand neighbourhood partners. Help coordinate engagement events, trainingsessionsand communications. Provide practical support indisseminatingupdated pathways,guidanceand resources.
About us
Working for our Integrated Care Boards will require you contributing to a shared purpose of improving outcomes for the communities we serve as part of a wider health and social care system. The organisation's ethos is rooted in integrity, collaboration and accountability, with a strong focus on putting its patient population at the centre of everything it does and delivering services to improve patient outcomes, patient experience and added years of optimised health. As part of the newly formed cluster bringing together NHS Northamptonshire ICB and NHS Leicester, Leicestershire and Rutland ICB, staff are expected to work flexibly and collaboratively across organisational boundaries to support a joined-up approach to strategic commissioning and service improvement. There is an expectation of 40% on patch working, with office bases at County Hall, Glenfield, Leicester and Haylock House, Kettering. Staff can choose which office is their primary base for contractual purposes and travel claims.
This role will require a minimum of 2 days 'on patch' working in Leicestershire, Northamptonshire and Rutland in our 2 main offices or partner sites
Job description
Job responsibilities
Enable pharmacy integration within Neighbourhood Health teams, improve access to medicines and local services, provide technical, governance and quality support, data,monitoringand reporting, stakeholder and communication support
See attachment for full job description and person specification
Person Specification
Knowledge, Training and Experience
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Knowledge of administrative procedures, project management or information analysis
- Advanced knowledge of IT systems including MS suite of packages and information systems relevant to role.
- Basic knowledge of project principles
- Previously worked in similar position within the public sector
Communication Skills
- Interpersonal and oral/written communication skills in order to communicate complex information and administrative matters
- Ability to pull together comprehensive draft reports, data and letter
- Negotiating, networking and persuasive skills
Analytical
- Problem solving skills and ability to respond to sudden unexpected demands
- Problem solving skills and ability to respond to sudden unexpected demands
Planning Skills
- Skills for project management
Autonomy
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
Management Skills
- Skills for managing aspects of projects ensuring they meet financial targets
Physical Skills
- Skills for manipulating information
- Advanced keyboard skills, use of a range of software
Equality and Diversity
- Understanding of and commitment to equality of opportunity and good working relationships
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Employer name
NHS Northamptonshire Integrated Care Board
Address
County Hall/ Haylock House
Leicestershire/ Northamptonshire
NN15 6EY
United Kingdom
Employer's website
https://www.icnorthamptonshire.org.uk/icb