Information and Records Manager
Job summary
We are recruiting for an Information and Records Manager to join the Knowledge and Information Management Team in the Corporate Governance deputy directorate on a permanent basis.
This exciting role will be responsible for managing the information structure within NHS Resolution (NHSR) by providing advice, support and training as necessary. The post holder will be managing the different information management frameworks and procedures, and updating them as needed. This is so that staff can retain and locate the information they need, and for NHSR to meet our obligations as a public organisation.
Main duties of the job
- You'll be responsible for leading on managing and consolidating the information stores mostly within SharePoint/O365, enabling staff to find the information they need and ensuring NHSR meets in obligations as a public organisation.
- You'll be enabling good information management within NHSR, showing best practice, managing the information champions network across the organisation.This will be through producing information management reports and keeping abreast of legislative changes which may impact the organisation, and amending information management practices.
- You'll be managing the information management processes, procedures, ensuring compliance and accountability and empowering users by facilitating a self service culture.
- You'll be looking at deriving maximum value for the business from knowledge and information management, collaborating and encouraging information sharing and communicating effectively across NHSR and with other stakeholders.
- You'll be responsible for the line management of a KIM Officer, ensuring that all elements of the records retention and information management function are followed.
About us
About Organisation wording to be added here NHS Resolution is a not-for-profit arms length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development. NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.
Job description
Job responsibilities
The opportunity
We are recruiting for an Information and Records Manager to join the Knowledge and Information Management Team in the Corporate and Information Governance deputy directorate on a permanent basis.
This exciting role will be responsible for managing the information structure within NHS Resolution (NHSR) by providing advice, support and training as necessary. The post holder will be managing the different information management frameworks and procedures, and updating them as needed. This is so that staff can retain and locate the information they need, and for NHSR to meet our obligations as a public organisation.
What you'll bring
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The ability to lead and manage a team
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Excellent verbal and written communication skills
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Good analytical and decision making skills
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The ability to build and maintain relationships with internal and external stakeholders
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A sound understanding and experience of Knowledge and Information Management principles and practices, and an excellent working knowledge of SharePoint.
What we offer in return
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and innovative work environment.
- Work in a progressive environment towards data-driven strategies.
- A commitment to diversity, equality, and inclusion.
- Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
- Commitment to support individuals in having a work and life balance, offering flexible working arrangements.
When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access.
- 24 hours employee assistance programme from Health Assured (EAP)
- Eye care vouchers for Specsavers.
- Health service discounts.
- Blue Light card, a discount service for the emergency services and the NHS.
- Cycle to work scheme.
- Season ticket loan scheme.
About us
NHS Resolution is a not-for-profit arms length of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.
NHS Resolution operates several indemnity schemes, on behalf of the Secretary of State for Health and Social Care, primarily for the handling of liability claims against English NHS Trusts and other commissioners and/or providers of NHS care.
To apply please provide us with a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria in terms of your background, experience and career achievements to date. As well as your CV listing detailed work history and job responsibilities.
We recognise some candidates may wish to use AI to support their application. We do not prohibit such use but please clearly indicate in your application where you have used AI.
Closing date: 17th May 2026
We reserve the right to close the advertisement early, should we receive sufficient applications.
A written assessment will form part of the selection process and may be used for further shortlisting. The written assessment will be undertaken in the week commencing 25th May 2026
Interviews and further assessments will be held either via conference call/video based interaction or in person in our London office. The interview date will be in the week commencing 1st June 2026 and will be used to assess knowledge, skills and competency.
You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.
Person Specification
Qualifications
- Please see job description
- Please see job description
Experience
- Please see job description
- Please see job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Resolution
Address
Leeds/Hybrid or homeworking
Leeds
West Yorkshire
LS1 4AP
Employer's website
https://resolution.nhs.uk/careers/