DDaT Digital Partner - Urgent Care

The Digital Partner will play a pivotal role in advancing the digital transformation agenda of the Royal Berkshire NHS Foundation Trust by embedding themselves within designated care groups.

This position will ensure that the trust leverages digital technologies to enhance patient care, improve operational efficiency, and drive innovation in health services.

The postholder will build strong internal relationships across the Trust and local health and social care economy to facilitate seamless collaboration, ensuring that the benefits of digital initiatives are fully realised and integrated into clinical practice.

As the primary point of contact for their respective divisions, the Digital Partner will maintain strong relationships, provide regular updates, and manage a log of issues and programs, working closely with the Digital, Data, and Technology (DDAT) team to ensure timely resolution of all matters.

• Embedded Relationship Management
• Issue and Program Management
• Strategic Leadership and Partnership
• Analytical and Judgement Skills
• Communication and Relationship Management
• Budgetary Management
• HR Management
• Planning and Organisation
• Technical Expertise
• Research and Development
• Freedom to Act
• Service Policy and Development

Please see job description for more information.

Diversity makes us interesting Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on or .

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

The Digital Partner serves as the embedded strategic leader responsible for driving digital transformation within the Urgent Care Group. This involves acting as the primary liaison, building strong relationships with clinical and operational teams to deeply understand their needs, priorities, and barriers to service delivery. A core responsibility is leading the planning and execution of digital initiatives, which includes developing project plans, managing associated budgets, creating clear business cases, and ensuring that all efforts align with both the overall Digital Healthcare Strategy and specific clinical and operational goals of the Trust. This role is highly autonomous, requiring the ability to prioritise projects and advocate for staff and patient needs in digital decision-making.

Furthermore, the role demands strong program management and technical advocacy to ensure successful implementation and adoption of new technologies. The Partner must maintain a deep understanding of relevant digital health technologies, manage a log of issues, and proactively coordinate with the central DDAT team to elevate and secure timely resolution of digital challenges. Success is measured by using data analysis and business intelligence to evaluate the effectiveness of initiatives and drive continuous service improvement. Crucially, the Partner must also lead internal communication, translating complex technical concepts for non-technical audiences, leading training workshops, and fostering a culture of innovation and professional development within the care groups.

• Relationship Management
• Communication and Relationship Management
• Planning and Organisation
• Strategic Leadership and Partnership
• Issue and Program Management
• Analytical and Judgement Skills
• HR Management

• Communicate effectively with stakeholders at all levels, ensuring that complex technical concepts are translated into accessible language for non-technical audiences
• Exercise autonomy in decision-making regarding the prioritization and execution of digital transformation initiatives within care groups, ensuring alignment with Trust priorities and objectives
• Collaborate with cross-functional teams to develop comprehensive project plans, defining key milestones, deliverables, and success metrics specific to each care group.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Associate Director of Customer Relations, DDaT