Digital Change Lead
Job summary
Do you want to do meaningful work that makes a genuine difference to society? At NICE, our purpose is simple but powerful: we improve health and wellbeing by putting science and evidence at the heart of health and care decision making. Every one of us contributes to this mission, and we empower our people to do great things.We're looking for a Digital Change Lead to help shape how NICE adopts and embeds digital, data and technology (DDaT) services. This is a role for someone who thrives on enabling people through change, building strong relationships, and turning complex transformation into practical, positive outcomes. You'll work across the organisation to ensure new digital services are understood, embraced and used in ways that deliver real value.You'll lead business impact assessments, map processes, and use data and insight to measure adoption and benefits. You'll design and deliver tailored change and adoption plans, identify risks to uptake, and bring teams together to ensure cohesive implementation. Above all, you'll help leaders and teams navigate change with confidence, clarity and support.Please note that this role may not be eligible for sponsorship under the Skilled Worker route. We reserve the right to close adverts early if we receive sufficient applications.
Main duties of the job
The Digital Change Lead ensures DDaT services are successfully adopted and embedded across NICE, enabling improved ways of working and realisable benefits. You will lead the people focused elements of digital transformation, ensuring changes are understood, supported and sustained.Key responsibilities include:o Leading digital change and adoption for NICE wide initiativeso Developing and delivering change management and digital adoption strategies for large and complex transformation programmeso Assessing organisational readiness and business impacto Working closely with delivery teams, service owners and stakeholders at all levelso Designing and delivering learning, training and engagement activitieso Monitoring, analysing and reporting on adoption, benefits and value for moneyo Providing expert advice, coaching and facilitation on change managemento Reviewing sustainability of changes and capturing lessons learnedYour work will ensure digital transformation at NICE delivers lasting organisational change, improved efficiency and measurable benefits.
About us
The Digital Adoption Team is a team of four (three Digital Change Leads and one Head of Digital Change) within the Digital, Information and Technology Directorate, sitting in the Planning, Delivery and Oversight (PDO) function.PDO is responsible for aligning DDaT activity to the NICE strategy and overseeing delivery through disciplines such as service ownership and delivery management. The team plays a key role in maximising value from technology through digital change and adoption, and holds cross cutting responsibility for budget, governance and reporting.NICE offers a supportive, friendly and inclusive environment with excellent benefits, including:o Generous NHS Pensiono Flexible working optionso Blue Light Card discountso 27 days' annual leave plus bank holidayso Inclusive staff networkso Tailored learning and developmentIf this sounds like the environment you'd thrive in, we'd love to hear from you.
Job description
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.
Person Specification
Qualifications
- Proven and demonstrated specialist knowledge and expertise acquired through degree level or equivalent qualification/experience, additionally supported by specialist knowledge across several relevant areas gained through practical experience and training/development.
Qualifications
- Proven and demonstrated change management capability gained through a recognised change management certification.
Skills & Knowledge
- Proven and demonstrated extensive knowledge of change management methods and tools, including models, assessments and processes to identify and align the major factors involved in organisational change and communicate the key outcomes required for successful individual change.
Skills & Knowledge
- Proven and demonstrated excellent engagement and communication skills, including the ability to communicate highly complex ideas to a range of audiences where there are significant barriers to acceptance that need to be overcome.
Skills & Knowledge
- Proven and demonstrated knowledge of learning and development methods, including designing accessible training, providing post implementation support and leading teams through change.
Experience
- Proven and demonstrated experience leading or supporting large scale organisational change, particularly in complex or ambiguous environments.
Experience
- Proven and demonstrated experience implementing technology enabled change and supporting changes to processes, culture and behaviours.
Experience
- Proven and demonstrated practical experience applying change management principles, methodologies and tools to deliver sustainable change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
NICE – The National Institute for Health and Care Excellence
Address
3rd Floor
3rd Floor
Manchester
M1 3BN
United Kingdom
Employer's website
https://www.nice.org.uk/