Pharmacy Assistant Level 2 Apprenticeship
A great opportunity to work in the pharmacy industry and deliver great customer service. While working in the pharmacy and gaining valuable experience, you will also be supported by Walsall College to achieve your Pharmacy Level 2 Apprenticeship standard.
Role
This role is based at their Rugeley branch, some of your duties as a pharmacy services assistant may include:
- Processing prescription requests from other Northwood branches
- Dispensing prescriptions
- Using dispensary and stores computer systems to generate stock lists and labels
- Helping to maintain reasonable dispensary stock levels
- Ordering items for use within a department
- Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
- Answering queries on the supply and availability of medicines
- Responding to telephone and face-to-face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups, and referring queries to the relevant member of the pharmacy team when necessary
- Drawing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
- Pre-packing, assembling and labelling medicines
- Ensuring that health and safety requirements are met
Training
- Level 2 Pharmacy Services Assistant qualification
- Weekly release at our Walsall Campus - 1 day per week (term time only)
- Full-time apprentices will typically spend 15-months on the programme (before the gateway) working towards the occupational standard, with off-the-job training
- Functional Skills in English and maths if required
The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate.
It also helps to demonstrate that what an apprentice has learnt, can be applied in the real world.
The focus is now on the outcome of an apprenticeship, and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need.
Potential progression to a full-time pharmacy dispensing role or progression onto a Pharmacy Technician level 3 apprenticeship.
- Apprenticeship Standard
- Pharmacy services assistant (level 2)
- Training Provider
- WALSALL COLLEGE
- Working Week
- The Pharmacy operates between the hours of 8.30am - 6.30pm, Monday - Friday.
- Expected Duration
- 1 Year
- Positions Available
- 1
- Closing Date
- Tuesday, 15th September 2026
- Start Date
- Wednesday, 16th September 2026
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
- Positive Attitude
- Reliable
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)