Senior Apple Consultant (Jamf 400)

Contract: Senior Apple Consultant (Jamf 400)
Start: ASAP
Duration: 6 months
Rate: Negotiable
Location: Remote
Reference: 19400

*Must have Jamf 400 certification*

Key Responsibilities:

Jamf Pro Administration:

• Lead the implementation, and optimisation of the Jamf Pro environment for enterprise deployments.
• Perform configuration and administration of Jamf Pro, including system development, integration, image creation/deployment, and device policies.
• Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf Pro
• MDM management with configuration profiles to ensure consistent user experience and adhere to industry-led security protocols and standards.

Automation & Scripting:

• Develop, implement, and maintain advanced automation workflows and scripts
• Programmatically create and modify property list (.plist) files and work with JSON syntax to augment Jamf Pro data management workflows.
• Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks.

Software Deployment & Patch Management:

• Packaging, deployment, and updating of macOS, iOS, and third-party applications.
• Manage and maintain enterprise macOS images, service packs, and updates, including quality control, testing, and verification.
• Develop and implement efficient patch management strategies for operating systems and applications.

Troubleshooting & Support

• Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems.
• Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and network services.
• Collaborate with cross-functional IT teams and external vendors to resolve advanced technical challenges and implement security fixes.

Documentation & Training:

• Create, maintain, and review comprehensive technical documentation, including configurations, procedures, standards, and disaster recovery plans.
• Develop and deliver training materials for internal staff and downstream support teams on new processes, Jamf Pro functionalities, and Apple device best practices.
• Contribute to the IT knowledge base to foster self-service and efficient problem resolution.

Essential Qualifications:

• Jamf 400 Certification (Jamf Certified Expert - Jamf Pro) is mandatory.
• Proven experience managing smalll/medium scale Apple device deployments (eg, 500+ devices)
• Knowledge of macOS, iOS, iPadOS, and tvOS operating systems.
• Experience with API integrations (RESTful APIs) for Jamf Pro and other systems.
• Proficiency in working with property list (.plist) files, JSON, and SQLite databases.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Good written and verbal communication skills, with the ability to convey complex technical information to both technical and non-technical audiences.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks and projects concurrently.

Networking People (UK) is acting as an Employment Business in relation to this vacancy.