Director of IT Infrastructure & Operations

Job description:

Director of IT Infrastructure & Operations

Location: High Wycombe, Buckinghamshire hybrid, office based 3 days per week

Salary: Up to 110K plus car allowance, 20% bonus and excellent benefits package


About the Opportunity
Our client is a market-leading UK technology manufacturer with global operations, designing, engineering and manufacturing specialist technology for international markets.
They are now looking for a Director of IT Infrastructure & Operations to lead infrastructure strategy, operations and service delivery across 15+ global locations.

This is a significant transformation opportunity, moving from historically regional and legacy infrastructure towards a centralised,
standardised and measurable group-wide technology environment.
You will shape the global infrastructure roadmap, develop the Infrastructure and IT Support functions, improve service delivery and ensure technology investment supports the organisation's continued growth.

Role & Responsibilities
As Director of IT Infrastructure & Operations, you will take ownership of the organisation's global infrastructure strategy, operational technology services and service delivery capability.

Your responsibilities will include:
- Developing and delivering a global IT infrastructure strategy and roadmap
- Standardising infrastructure across 15+ international locations to improve reliability, supportability and service
- Modernising legacy and regionally managed infrastructure into a more centralised group-wide technology environment
- Evaluating infrastructure technologies and ensuring solutions are aligned with business, operational and security requirements
- Leading major infrastructure transformation and change programmes, balancing pace of change with successful adoption
- Developing the Infrastructure and IT Support teams into a collaborative global function with unified standards and direction
- Owning IT Support and Service Delivery, using ITIL principles to improve service quality and business alignment
- Managing infrastructure budgets, expenditure, contracts and supplier relationships
- Leading technology and supplier selection, negotiation and ongoing service-performance management
- Building strong relationships with senior stakeholders to understand business needs and support the adoption of new technology
- Developing effective relationships with strategic third-party providers and ensuring contractual and service commitments are
achieved
- Establishing appropriate standards, governance, performance measures and continuous improvement
- Supporting security and resilience across the infrastructure estate, including identity, endpoint, network and monitoring technologies

Qualifications:

Key Requirements
You will be an experienced IT Infrastructure & Operations leader from a manufacturing environment, combining strategic leadership with sufficient technical depth to make informed infrastructure and technology decisions.

Essential skills and experience include:
- Significant IT Infrastructure & Operations leadership experience within manufacturing
- Experience developing and contributing to an IT infrastructure strategy and roadmap within a mid-sized or larger organisation
- Proven delivery of infrastructure transformation across multi-site and multi-country environments
- Strong technical breadth across networking, hardware, desktop, data centres, operating systems and Azure hybrid environments
- Continued hands-on technical engagement, with the ability to evaluate solutions and determine the right infrastructure for
business requirements
- Leadership and development of Infrastructure, IT Operations and IT Support teams across multiple locations
- Experience moving from regional or fragmented infrastructure towards centralised and standardised group services
- Strong IT service delivery and ITIL knowledge

- Commercial responsibility for infrastructure budgets, suppliers, contracts and technology investment
- Strong vendor management, including supplier selection, commercial negotiation and service performance
- Excellent stakeholder management and relationship-building skills, with the ability to influence at all organisational levels
- Knowledge of ISO 27001, IT governance and regulatory frameworks such as NIS2
- Technical understanding of Azure hybrid environments, firewalls, endpoint protection/antivirus, BitLocker, SIEM, MFA and Zero Trust Network Architecture
- Ability to balance technology modernisation with business readiness, adoption and operational continuity

Why is This a Great Opportunity:

Why Join?
This is an opportunity to take a leading role in a significant global IT transformation, with the autonomy to shape infrastructure strategy and build a more modern, standardised and effective operating model.
You will have the opportunity to make a tangible impact across an international manufacturing organisation, combining strategy,
technology, leadership and commercial responsibility while developing a group-wide Infrastructure and Operations capability.

Salary Type : Annual Salary

Salary Min : £ 110000

Salary Max : £ 110000

Currency Type : GBP

Job Details

Company
NPA WorldWide
Location
High Wycombe, Buckinghamshire, UK
Hybrid / Remote Options
Posted