Logistics Process Lead

About the Company - Our client has been established for over 40 years and has become the largest and leading UK distributor of promotional wear and leisure clothing. With a head office in North Wales and operations across Europe, the business offers a diverse range of products and operates within a fast-growing industry.

Duties-

Operational Process

• Form an essential part of the Process team, sharing knowledge and best practice and working together to deliver improvements to end-to-end business and logistics processes.
• Ensure warehouse process documentation is accurate and up to date and being adhered to across your operational area
• Be a focal point for process improvement ideas within your operational area to maximise the day-to-day efficiency of warehouse processes, using process improvement techniques where appropriate
• Perform root cause analysis when non-conformance occurs and work with the operations to put preventative measures in place

Projects & Technology

• Become a subject matter expert for your operational area to support in the implementation of technical projects across the warehouse
• Support the Warehouse Operations team with the management of change.
• Support the Technology Department with all logistics-related technical implementations, changes and issues within your operational area
• Build a close relationship with the Data and BI team within the Technology Department, helping to document the current data points we have for process analysis and being instrumental in identifying new ones.
• Support in delivering project milestones and documentation
• Support in testing new software and processes

Required Skills

• Project Improvement and change management or Operational Management experience in a warehouse environment.
• Experience of using and maintaining warehouse related systems (e.g. WMS/ WCS/ ERP systems)
• Experience with supporting projects within a Logistics environment
• Positive attitude to change with the ability to coach colleagues through business change in a logistics/ warehouse environment
• Excellent interpersonal and stakeholder management skills with the ability to both work collaboratively and lead by example
• Ability to document problems, processes, solutions, project documents and business cases to help stakeholders make good decisions.
• Confident with extracting and analysing data to perform root cause analysis with the ability to identify corrective action

Beneficial Skills

• Experience of working in a manufacturing or distribution environment.
• Experience of delivering change using WMS/WCS/ ERP systems an advantage
• Advanced User knowledge of Microsoft Excel and other Microsoft Office applications
• Understanding of reporting and analysis tools
• Experience of lean and process improvement methodology. Exposure to a Six Sigma environment an advantage but not essential