IT Support
IT Support Analyst | Contract | Woking | Oil & Gas SectorLocation: Woking (On-Site)Contract: In Scope of IR35I'm currently recruiting for an experienced IT Support Analyst to join a leading organisation within the Oil & Gas industry working for Aramco. This is an excellent opportunity to work in a fast-paced environment, providing critical technical support to end users and ensuring smooth day-to-day IT operations.What You'll Be DoingProviding first-line IT support across hardware, software and user-related issuesTroubleshooting and resolving technical incidents efficientlyDelivering exceptional customer service and support to end usersLogging, tracking and managing support tickets through to resolutionEscalating complex issues to specialist teams where requiredMaintaining accurate documentation of incidents and solutionsWhat We're Looking ForProven experience in an IT Support, Service Desk or Technical Support role working with ARAMCOStrong hardware and software troubleshooting skillsExcellent communication skills with the ability to support non-technical usersA proactive problem-solver with a customer-focused approachDesirable ExperienceExperience with remote desktop support tools and ticketing systemsUnderstanding of networking fundamentals and IT security best practicesPrevious experience within the Oil & Gas sectorEssential RequirementPrevious Saudi Aramco project or operational experience is highly desirable and candidates with Aramco exposure will be prioritised.If you're an IT Support professional looking for your next contract opportunity and have experience working within Aramco or major Oil & Gas environments, I'd be keen to speak with you.Apply now or contact me directly for a confidential discussion.About NRLThe NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.