Account Executive

Job Description

Account ExecutiveAccount Executive - Technical Consultancy - Newcastle upon Tyne - Hybrid - Up to £40,000 + BenefitsWe are looking for an organised, proactive and ambitious Account Executive to join a growing technical consultancy team based in Newcastle city centre .This is a brilliant opportunity for someone early in their career who is looking to build a long-term career in account management , client services and technical consultancy. You will work closely with Senior Account Managers, Heads of Practice and technical specialists, supporting the smooth delivery of client accounts and ensuring consultants and customers receive an exceptional experience throughout their engagement.What you will be doing:As an Account Executive, you will support the day-to-day running of client accounts, helping to coordinate consultants, documentation, onboarding activity and account administration.You will be responsible for:Acting as a key point of contact for a portfolio of smaller client accounts, building strong relationships and ensuring a high level of client satisfactionSupporting consultant onboarding into new client environments, ensuring a smooth and well-coordinated transitionManaging consultant and client documentation, including personal documentation, ID verification, security clearance information and compliance recordsMonitoring screening, documentation and compliance expiry dates, ensuring refresh processes are completed in good timeCoordinating consultant movement between client assignmentsCreating and maintaining consultant profiles, supporting project initiation meetings and helping to manage onboarding phasesManaging client and consultant offboarding processes, including the return of specialist equipment and assetsIssuing and managing account-related documentation such as timesheets, Statements of Work, Purchase Orders and other contractual materialsSupporting Senior Account Managers and Heads of Practice with consultant issues, opportunities, actions and client communicationsBuilding your understanding of technical consultancy services and the technical capabilities delivered by the businessKeeping proposals, case studies and account materials up to date, ensuring content is accurate, professional and compellingWhat we are looking for:We are looking for someone who is highly organised, confident communicating with clients and consultants, and keen to develop into an account management role.You will ideally have:Experience in an administrative, client support, recruitment, consultancy, customer success or account coordination roleStrong organisational skills and excellent attention to detailConfidence speaking with clients, consultants and internal stakeholdersThe ability to manage multiple tasks, deadlines and priorities at onceA proactive approach and willingness to take ownershipStrong written and verbal communication skillsAn interest in technology, consultancy, professional services or account managementA desire to learn, progress and build a long-term careerWhat you will get in return:Salary up to £40,000Hybrid working from a Newcastle city centre officeExcellent progression opportunities into Account Management rolesThe chance to work closely with experienced Senior Account Managers, Heads of Practice and technical SMEsExposure to a fast-paced technical consultancy environmentSupport, training and development to help you build your careerA varied role with real responsibility and client exposure from day oneThis is an ideal opportunity for someone who wants to move beyond pure administration or coordination and build a career in client management within a growing technical consultancy environment.To apply, please send your CV for immediate consideration.TPBN1_UKTJ