Account Manager

Job Description

Account ManagerAccount Manager - Technical Consultancy - Newcastle upon Tyne - Hybrid - £50,000 to £60,000 + CommissionWe are looking for an experienced Account Manager to join a growing technical consultancy team based in Newcastle city centre .This is a fantastic opportunity for someone with experience selling people-led consultancy services , managed resource, project teams or technical delivery capability into customers. The role will focus on managing and growing existing client relationships across sectors including finance, energy, professional services and technology , with clients ranging from private sector organisations through to major consultancies and systems integrators.You will be responsible for ensuring clients receive an exceptional experience, consultants are successfully onboarded and supported, and new revenue opportunities are identified across existing and new customer engagements.What you will be doing:As an Account Manager, you will take ownership of key customer relationships, working closely with senior stakeholders, delivery teams, consultants and internal practice leads to ensure successful client outcomes.You will be responsible for:Managing and developing existing client accounts across private sector and consultancy customersBuilding strong relationships with customers, understanding their business, technical challenges and future hiring or delivery needsEnsuring consultants and technical teams onboard smoothly onto customer projectsActing as a key point of contact for clients, ensuring satisfaction, resolving issues and maintaining strong engagement throughout deliveryIdentifying and developing new revenue opportunities within existing accountsExpanding relationships across client headcount, teams, departments and business unitsSupporting new business development activity, including new client engagements and new revenue streamsSelling people-led consultancy solutions, including individual consultants, technical teams and outcome-based delivery modelsWorking with internal technical specialists and practice leads to scope, shape and price consultancy opportunitiesSupporting bid activity, proposal development and bid architecture alongside the bid teamHelping customers understand the consultancy's technical capabilities and how these can support their business objectivesTracking account growth, revenue opportunities and commercial performanceBuilding long-term, trusted relationships with senior customer stakeholdersWhat we are looking for:We are looking for someone with a strong background in account management, consultancy sales, technical recruitment, managed services or professional services , ideally where the product being sold is people, teams, capability or outcomes rather than software or intellectual property.You will ideally have:Experience managing and growing customer accounts within a consultancy, recruitment, technology services, managed services or professional services environmentA strong understanding of selling people-led consultancy, technical resource, project teams or delivery capabilityExperience working with private sector clients, systems integrators, consultancies or large enterprise customersThe ability to build relationships with senior stakeholders and identify commercial opportunitiesA consultative sales style, with the ability to understand client challenges and shape appropriate solutionsExperience driving new spend and account growth across existing customersConfidence working with delivery teams, technical SMEs and bid teamsStrong communication, organisation and stakeholder management skillsExperience with outcome-based delivery, fixed-price projects, SoWs or team-based consultancy solutions would be highly beneficialA proactive and commercial mindset, with the ability to spot opportunities and turn them into revenueWhat you will get in return:Base salary of £50,000 to £60,000 , depending on experienceBonus based on new spend generated from clientsHybrid working from a Newcastle city centre office, ideally 2-3 days per week, with flexibilityThe opportunity to manage high-value customer relationships across finance, energy, technology and consultancy sectorsExposure to clients including major enterprise organisations, consultancies and systems integratorsThe chance to sell individual consultants, technical teams and outcome-based consultancy solutionsStrong progression and development opportunities within a growing technical consultancyThe opportunity to work closely with senior leadership, bid teams and technical practice leadsThis is an ideal role for an Account Manager who enjoys building long-term customer relationships, spotting new opportunities and selling people-led consultancy solutions into complex client environments.To apply, please send your CV for immediate consideration.TPBN1_UKTJ