ServiceNow - Account Executive - Mid Market

ServiceNow - Account Executive - Mid Market

About NTT DATA Business Solutions:

NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.

As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.

Our global award-winning SAP practice, differentiated by innovation is the undisputed leader in SAP S/4HANA. With about 500 SAP HANA clients and more than 300 SAP S/4HANA clients.

Our clients trust our deep experience and proven approaches - all around the world.

Job Summary:

As a ServiceNow Sales Consultant at NTT DATA Business Solutions, you will be responsible for driving the growth of our ServiceNow practice across the UK market. This is a highly commercial, business development-focused role cantered on winning new business within Mid-Market and Commercial organisations, whilst also leveraging NTT DATA Business Solutions’ established install base to identify and develop new ServiceNow opportunities.

We are seeking a proactive, driven, and entrepreneurial sales professional with a proven track record of generating net-new business and building strong relationships across the ServiceNow ecosystem. The successful candidate will be comfortable creating opportunities from scratch, engaging prospective customers, and leading complex sales engagements involving both ServiceNow licensing and professional services.

This role is ideal for someone who thrives in a hunting environment, enjoys opening new doors, and is motivated by building pipeline, winning new customers, and contributing to the growth of a rapidly expanding ServiceNow practice.

Duties/Responsibilities:

• Develop and execute a targeted sales strategy focused on acquiring new ServiceNow customers across Mid-Market and Commercial organisations throughout the UK.
• Build and maintain a strong pipeline of qualified opportunities through proactive business development activities, including cold outreach, networking, referrals, partner engagement, social selling, and industry events.
• Identify, engage, and influence key stakeholders and decision-makers across prospective customers, including CIOs, IT Directors, Heads of Service Management, Operations Leaders, and business executives.
• Generate net-new business opportunities while also identifying cross-sell and expansion opportunities within NTT DATA Business Solutions’ existing install base.
• Lead the full sales lifecycle from prospecting and discovery through to proposal, negotiation, contract execution, and handover to delivery teams.
• Position and sell ServiceNow software licensing alongside implementation, advisory, managed services, and digital transformation offerings.
• Develop a strong understanding of customer business challenges and align ServiceNow solutions to deliver measurable operational and commercial outcomes.
• Build and maintain strong relationships within the ServiceNow ecosystem, including Partner Managers, Alliance teams, Account Executives, Solution Consultants, and other key stakeholders to maximise collaboration and co-sell opportunities.
• Work closely with internal consulting, delivery, marketing, and leadership teams to develop customer-focused propositions and go-to-market initiatives.
• Prepare and deliver high-quality customer presentations, proposals, business cases, and commercial responses.
• Accurately manage sales activity, pipeline progression, forecasting, and opportunity tracking through CRM systems.
• Represent NTT DATA Business Solutions at ServiceNow events, industry conferences, customer meetings, and networking opportunities.
• Consistently achieve and exceed quarterly and annual sales targets while contributing to the ongoing growth and success of the ServiceNow practice.

Required Skills/Abilities:

• Proven experience selling ServiceNow solutions within a partner, reseller, consultancy, or professional services environment.
• Demonstrable success generating net-new business and building sales pipelines through proactive prospecting, networking, and business development activities.
• Experience selling both software licensing and professional services engagements.
• Strong understanding of the Mid-Market and Commercial customer landscape.
• Existing relationships and network within the ServiceNow ecosystem would be highly advantageous.
• Proven ability to develop opportunities through both direct prospecting and partner-led sales motions.
• Experience managing complex solution sales involving multiple stakeholders and decision-makers.
• A true hunter mentality with a passion for identifying, developing, and winning new business opportunities.
• Comfortable opening new doors, creating opportunities from scratch, and building long-term customer relationships.
• Commercially astute with the ability to identify, qualify, progress, and close revenue-generating opportunities.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Self-motivated, resilient, and comfortable operating within a highly target-driven sales environment.
• Strong organisational, forecasting, and pipeline management skills, with experience using CRM platforms to manage sales activity.
• Ambitious, entrepreneurial, and excited by the opportunity to help grow and shape a successful ServiceNow practice.
• Willingness to travel across the UK to support customer, partner, and business engagements.

Benefits:

Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2026 SAP® Pinnacle Awards and the Top Employer Award 2026, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you.

We offer a range of benefits designed to support your well-being, career growth, and work-life balance:

Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.

Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.

"Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)

Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.

Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.

Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.

Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan

Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.

Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.

Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.