Presales and Portfolio Director - Networks & Secure Networks

Job Title: Presales and Portfolio Director – Networks & Secure Networks

Location: Hybrid (UK-based)

Role Purpose

The Presales and Portfolio Director is a strategic leadership role accountable for shaping and delivering the technical and commercial success of Nasstar’s Networks and Secure Networks business. You will lead two interdependent functions: a presales team that drives technical win strategy alongside sales, and a portfolio function responsible for the lifecycle of Nasstar’s productised offerings, including SASE, SD-WAN, Internet, LAN, Network Access, Voice, and Cloud.

You will create a high-performance culture that combines solution innovation with commercial rigour. This includes embedding AI and automation into the bid process, partnering cross-functionally with Marketing and SDR teams, and building structured development pathways for technical talent.

Key Responsibilities

Portfolio Strategy & Development

• Own the full lifecycle of the productised portfolio, including managed and professional services across:
• Secure Networking (SASE, SD-WAN, ZTNA, Firewalls, NDR)
• Connectivity & Access (Business Internet, MPLS, Ethernet, Wi-Fi/LAN)
• Voice & Cloud (Hosted Voice, SIP, Collaboration, Private/Public Cloud Access)
• Define and maintain service descriptions, SLAs, standard pricing, cost models, and P&L accountability for each offering.
• Lead a team of product managers and owners, each responsible for their designated solution area.
• Collaborate closely with Marketing and SDR teams to shape go-to-market messaging, campaigns, and demand generation efforts for the portfolio.
• Ensure alignment with vendor roadmaps and evolving market needs, prioritising standardisation and service repeatability.

Presales Leadership

• Lead a high-performing presales team that supports Sales in:
• Winning new logo customers through high-impact solution design and bid support.
• Growing revenue from existing customers through upsell and cross-sell strategies.
• Build a culture of continuous improvement through coaching, mentoring, and structured technical development plans for presales talent.
• Champion the adoption of AI and automation in the presales and bid response process to improve efficiency, accuracy, and speed.
• Act as a senior technical sponsor for complex or strategic opportunities and key customer relationships.
• Improve the quality, consistency, and margin control of presales solution design and commercial proposals.

Strategic & Commercial Integration

• Drive alignment with Finance, Sales, Delivery, Engineering, and Managed Services to ensure offerings are deliverable, profitable, and scalable.
• Maintain close oversight of portfolio profitability, utilisation, and performance metrics.
• Provide commercial governance on bid submissions and solution proposals, supporting P&L outcomes.
• Contribute to annual strategic planning and roadmap development at BU leadership level.

Key KPIs

• Solution Design Win Rate (%) – conversion rate on qualified technical bids
• Gross Margin on Designed Solutions (%) – ensuring profitability at presales stage
• Time to Respond on Bids (Avg. Days) – bid team responsiveness
• Portfolio P&L Performance – revenue, cost, margin per product/offering
• Innovation & Automation Impact – % bids using AI automation; time saved
• Team Development & Enablement – internal promotion rate, training completion, Sales CSAT
• Marketing Engagement – contribution of portfolio-led campaigns to pipeline growth

Required Experience

• Proven experience leading presales and/or portfolio teams within a technology MSP, telecom, or systems integrator.
• Deep understanding of managed services and solutions across secure networking, connectivity, voice, and cloud.
• Demonstrated ability to build and manage productised service offerings with commercial ownership (P&L).
• Experience using or introducing AI/automation tools in technical sales or bid processes.
• Strong cross-functional leadership, especially with Marketing, SDRs, Sales, and Engineering.

Desirable Qualifications

• Professional certifications (e.g. Fortinet NSE, Cisco CCNP/CCIE, Azure/AWS certifications, TOGAF)
• Financial and commercial acumen, including experience with service cost modelling and pricing
• Degree in Business, Engineering, or Computer Science (or equivalent experience)

What you can expect from us:

At Nasstar, we know the importance of looking after our employees – after all, it’s the team that underpins our business!

In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes:

• 25 days’ holiday (excluding bank holidays) + Your Birthday Off
• Flexible working – it’s important to maintain a work/life balance, as such, we will consider any written request for flexible working
• Virtual working – we practice what we preach and empower our people to work remotely
• Top tech – Leading services and solutions aren’t just for our clients; we supply best-of-breed software and hardware for all our staff too
• 4x annual salary life assurance
• Health cash plan
• Retail discounts and other perks from major brands

Reasons to choose a career with Nasstar:

We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless.

Which career path will you choose?

Equal Opportunities:

Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success.

By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide.

Diversity is not just a statement; it's our way of life at Nasstar.

We welcome applications even if you don't think you match 100% of the role selection criteria

A note for agencies:

Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.