Head of Business Performance & Insights
Join us as a Head of Business Performance & InsightsLead the Commercial & Institutional Banking (C&I) performance and insight capability, delivering data-driven analysis, automation and strategic challenge that supports sustainable growth, improved productivity, and better customer outcomesYou'll own the end-to-end performance and insight ecosystem, from source data and cloud architecture through to executive-level reporting and decision-makingYou'll enjoy significant exposure to senior stakeholders, providing timely, trusted and actionable insight across key commercial, customer and productivity measuresYou'll be required to work from the office at least two days each weekWhat you'll doAs Head of Business Performance & Insights, you'll define and deliver a strategy that brings together operational and financial data to improve transparency, performance and efficiency across C&I. Working closely with Franchise teams and Data & Analytics colleagues, you'll provide the insight needed to monitor business performance, track strategic delivery, and support informed decision-making.This is a highly influential role where you'll shape the success of the C&I business by modernising and automating performance management information (MI). You'll use technologies such as Power BI, Power Apps, and AWS-enabled analytics to drive continuous improvement across the organisation.You'll be:Driving automation and simplification across MI reporting, dashboards, and analytics solutions, improving self-serve capability and reducing manual effortOwning the performance analytics roadmap, ensuring consistent definitions, governance, and reporting standards across the businessSupporting the migration and adoption of AWS-based data and analytics capabilitiesLeading, coaching, and develop a high-performing team of analysts and performance specialistsThe skills you'll needWe're looking for someone with experience driving performance within a commercial environment, alongside a proven ability to use cloud-based and emerging technologies to automate, enhance, and streamline data and insight delivery. You'll bring strong stakeholder management skills, with the ability to influence and engage senior and executive audiences.You'll also demonstrate:Strong knowledge of C&I performance and the drivers of positive customer outcomes across Franchise teamsSignificant experience in commercial performance management, business analytics or financial insightAdvanced experience automating MI and data visualisation using modern analytics tools such as Power BI and Power AppsKnowledge of cloud-based data and analytics environments, ideally AWSProven leadership experience developing high-performing analytical teamsHours35Job Posting Closing Date:21/08/2026Ways of Working:HybridSummaryLocation: Manchester; Edinburgh; LondonType: Full time