IT Engineer

Summary

We’re looking for an IT Engineer to join our IT team. In this role, you’ll work closely with our IT and security teams to identify, assess, and remediate vulnerabilities across endpoint devices, ensuring they remain secure, compliant, and resilient.

What it's like to work here

You’ll be part of the Support Services directorate, within a collaborative IT function that values shared purpose, trust and learning from one another. The team works closely with colleagues across the organisation and with external partners to deliver high-quality IT services that support people in their everyday work. You’ll be encouraged to contribute ideas, build strong working relationships and develop your skills, while being supported by an IT Senior Engineer and a wider network of technical specialists.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

What you'll be doing

You’ll support the development and delivery of endpoint vulnerability management solutions, ensuring alignment with our IT and security standards. You’ll help translate approved security designs into operational controls across endpoint devices, working independently, within project teams, or alongside third-party suppliers. A key part of the role is maintaining endpoint security posture, supporting vulnerability remediation, handling escalations, and collaborating with a broad range of internal and external stakeholders. You’ll also contribute to continuous improvement, projects, and day-to-day operations, while taking ownership of your development and sharing knowledge to strengthen team capability.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

• Planning and organisation skills, including the ability to prioritise your own workload and communicate in both written and verbal formats.
• The ability to work with internal IT colleagues, wider business teams and external supplier stakeholders.
• Analytical skills, with the ability to identify issues, assess options and resolve problems in a structured way.
• Evidence of taking initiative to acquire new skills, adopt new technologies and keep technical knowledge up to date.
• The ability to work independently and as part of a team, depending on task and context.
• Technical understanding and experience in Azure, Windows OS and Mac OS.
• Vulnerability and patch management experience.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme (for roles that meet the salary criteria)

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.