Application Support Engineer
Team / Directorate: ICT, Finance & Corporate Services
Starting salary: £36,246 rising to £39,942 per annum through annual increments being paid each year (pro rata for part time applicants)
Contract type: Permanent
Work pattern: Full time, 37 hours per week. You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. Also, you will need to work on a time specific rota providing an ‘Out of Hours' DdaT Service to an agreed level. Perform overtime as required to meet the business needs. (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)
Interview date: To be confirmed
Post number: 201853, 201855
Working to the Application Support Team Leader, the Application Support Engineer is required to provide 2nd line support and maintenance for the NRW DDaT Applications within an ITIL framework and in line with the wider teams Target Operating Model, to deliver an outstanding customer focused service.
As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
To make an informal enquiry about this role, please contact Charlotte Wilde at charlotte.wilde@cyfoethnaturiolcymru.gov.uk
Interviews will be conducted via Microsoft Teams.
Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date.
- Company
- Natural Resources Wales
- Location
- Wales, Aberaeron, Ceredigion
Hybrid / WFH Options - Employment Type
- Permanent
- Posted
- Company
- Natural Resources Wales
- Location
- Wales, Aberaeron, Ceredigion
Hybrid / WFH Options - Employment Type
- Permanent
- Posted