Data Analyst

Job description

Job responsibilities

Data and Analysis

Create and run reports using Microsoft SQL to help translate data into meaningful insights that help inform key decisions.

Deliver consistently high standards in data reliability and information analysis.

Use analytical techniques to identify trends, patterns and anomalies in data.

Provide analytical support by producing tailored ad-hoc reports/information packs, including regular submissions to Navigo committees and groups.

Develop and deliver tailored reports and information pack for services within the organisation.

Support the preparation of accurate data for regular meetings and ensure compliance with deadlines.

Interprets, presents and benchmarks national and local data for clinical leads to support the strategic function.

Abstracts and analyses patient clinical records and use judgement to translate information which may not be readily codable.

Provide in-depth analysis to build intelligence for quality improvement plans and workplan projects and assess the impact of service changes.

Triangulate analysis across a range of reports and datasets.

Manipulation of large datasets and creating complex spread sheets and relational databases as well as analysing and resolving complex queries and discrepancies.

Attend regular meetings to provide data-driven updates and insights

Provides complex and potentially sensitive ad-hoc information analysis

Ensure timely input of all relevant data into information systems to meet reporting deadlines, involving handling large datasets, creating complex spreadsheets and databases, and resolving complex data issues.

Maintains a detailed knowledge of NHS data definitions, standards and guidance on healthcare information to ensure that systems are implemented and maintained.

Supports with the preparation and quality assurance of routine internal and external information returns relevant to the postholders area of responsibility.

Contribute to research and service audit projects, supporting data collection, analysis and distribution of results.

Communication

Form and maintain effective working relationships with internal teams and external partners.

Communicate complex analytical and statistical information in an accessible way, providing clear explanations and guidance to colleagues who may not have a technical background, ensuring data insights are understood and used effectively across the organisation.

Explain technical information governance and data security issues in straightforward terms, ensuring that non-technical staff are aware of and compliant with relevant standards and best practices.

Represent the DSI Team at internal and external meetings.

Support and provide guidance to other staff within the DSI team.

Planning

Adhere to all relevant legislation, data standards, and best practices to ensure the confidentiality, integrity, and availability of sensitive information, safeguarding information at every stage of its lifecycle.

Effectively manage multiple tasks and competing priorities, organising and planning workload to meet tight project deadlines while maintaining high standards of accuracy and quality.

Support the development of data for key projects, business cases, and quality improvement initiatives, providing robust evidence to inform decision-making and service improvements.

Regularly monitor and report on progress, ensuring that project goals are being met, tracking performance against agreed plans, and contributing to post-project reviews to share learning and outcomes.

Establish, develop, and maintain accurate and efficient information systems to support the recording and monitoring of data for New Initiatives and Diversionary Schemes, enabling better insights and service development.

Policy

Work within organisational and professional policies and procedures, using sound judgement and initiative to manage day-to-day tasks, while seeking guidance and support from managers when appropriate to ensure high standards are maintained.

Ensure data confidentiality, integrity and availability across all work.

Act in accordance with Navigo's values and professional standards.

Accept that the job description may be updated to reflect changing organisational needs, in consultation with the postholder.

HR and Training

Support colleagues within the DSI Team, offering assistance and advice in relation to your areas of expertise to help ensure shared success and collaboration.

Provide basic guidance and advice on the Mental Health Clinical System and the Incident and Accident Reporting System, helping others to use these systems effectively and confidently.

Identify training needs related to core information systems and work with the System Trainer to address any gaps, supporting continuous learning and system improvements.

Commit to ongoing professional development, staying up to date with new methods, technologies, and approaches within the field of data and analytics.

Person Specification

Knowledge

• You can work with others to clarify the real question behind an analysis request, plan an effective approach, and communicate findings clearly using appropriate tools, language, and visuals tailored to the audience.
• You pay close attention to detail, perform thorough checks for data quality and consistency, and ensure your work is accurate and meets a high standard.
• You have a good understanding of statistical methods and know when and how to apply them appropriately.
• You understand the limitations of both human and digital data sources and use summary statistics to clearly explain data and its variations.
• You are able to understand and replicate existing analyses, identify problems in data or processes, and apply problem-solving methods to find and fix root causes.
• You manage your workload effectively, meet deadlines, and complete tasks within your area of expertise, including projects assigned by senior staff.
• You use appropriate information to analyse common problems, identify issues in data and processes, and seek out solutions to prevent future problems.

• Able to demonstrate an understanding of the wider implications of decisions within own area
• Awareness of NHS policies and strategic digital health initiatives.

Qualifications

• Educated to degree level (data analytics related) or able to demonstrate the equivalent level of knowledge and experience
• Experience of writing and using SQL

• Apha Accreditation
• Completed Making Data Count Training
• Evidence of relevant continued professional development

Experience

• At least 1 years experience working as a data analyst or equivalent
• At least 1 years experience working within an NHS setting (does not have to be analyst related) or equivalent
• You have practical experience using Microsoft Office, particularly Word, PowerPoint, Teams and Excel to support analysis, reporting and communication.
• Experience of extracting and checking data from multiple sources, assessing its quality, understanding the business context, and applying suitable techniques to turn it into useful information.
• You have actively sought development opportunities, shared knowledge with colleagues, and demonstrated professionalism and compassion in your interactions.
• You plan for future iterations of your analysis and ensure your work complies with data governance, anonymisation, and security protocols.
• You have contributed to identifying performance measures aligned with project or business goals and kept methods and documentation updated, applying quality checks to ensure valid results.

• Experience working with Mental Health data.
• Experience of using SystmOne

Additional Criteria

• Mental Health Awareness
• You are familiar with Statistical Process Control charts and understand how to use them for monitoring and improving processes.
• You live within commuting distance of North East Lincolnshire.
• You have the legal right to work in the UK indefinitely without requiring sponsorship.

• Interest in innovation, digital health and service improvement.
• Knowledge and understanding of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Navigo House, 3-7 Brighowgate

Grimsby

DN32 0QE

Employer's website

https://navigocare.co.uk/