Customer Service Administrator

About the Role

We’re seeking a proactive and organised Office Administrator to support the smooth running of our business operations. The successful candidate will handle a blend of office management, administrative, and customer support duties, assisting both the Director and Sales team. You’ll play a key role in ensuring the office runs efficiently and that clients and suppliers receive exceptional service.

About the Company

We are a forward-thinking IT & Telecoms business offering a comprehensive portfolio of cutting-edge technology solutions. Our diverse client base relies on us to advise on, implement, and manage ICT infrastructure.

Our Remanufacturing Division refurbishes and resells ICT equipment, supporting our growing focus on smart and sustainable technology.

We’re a progressive, ambitious team with a shared drive for success — and we’re looking for a like-minded individual to join us.

Key Responsibilities
  • Oversee general office management duties
  • Provide administrative support to the Finance team
  • Act as first-line customer support
  • Assist with account management and customer proposals
  • Manage orders and CRM data entry
  • Provide PA support to the Director and Sales team
  • Handle basic HR tasks, including record-keeping and scheduling reviews
Skills & Experience
  • Highly motivated with a positive, proactive approach
  • Proficient in Microsoft Office (Adobe and CRM experience desirable)
  • Excellent time management and ability to prioritise effectively
  • Confident communicating with clients and suppliers
  • Strong attention to detail and organisational skills
  • Keen to develop and grow within the business
  • Telecoms/IT sector experience is advantageous but not essential
Benefits

Birthday off each year

23 days holiday + bank holidays

Gym membership

Office drinks and social events

Company pension scheme

6-monthly performance reviews

Company
Neoci Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £30,000 per annum
Posted
Company
Neoci Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £30,000 per annum
Posted