Network Engineer (Field based)

Field Network Engineer

Remote and Office based (Chesham) UK

About Us:

We provided cutting-edge wireless technology solutions partnering with industry leading organisations across a diverse range of sectors in education, public sector, construction, healthcare and leisure since the inception in 2019 our business has grown rapidly with over 50% growth last year alone.

The Role:

As a key member of our technical team the Network Engineer is responsible for designing, implementing, managing, and maintaining our networking solutions for a diverse range of clients. This role involves ensuring network reliability, security, and performance while supporting the organisation's IT infrastructure needs. The role will be a mixture of office based (Chesham) and working on customer sites.

You will be responsible for leading the installation and maintenance of our networking solutions at client sites, including but not limited to:

• Enterprise Grade WiFi and wireless connectivity solutions - Ruckus, Cambium, Aruba
• Switching - Aruba, Cisco, Meraki
• Firewalls & Routers - Watchguard, Fortinet, PFSense
• WAN Connectivity

Responsibilities:

Network Design and Architecture:

• Design, plan, and implement network infrastructure to meet the organisation's requirements.
• Experience of completing Wi-Fi surveys.
• Evaluate and recommend network hardware and software solutions.
• Create network diagrams and documentation.
• Network Configuration and Maintenance:
• Configure and maintain routers, switches, firewalls, wireless LAN, VPN, QoS and other network devices/services.
• Monitor network performance and troubleshoot issues.
• Perform regular network maintenance tasks, such as software updates and patches.

Security and Compliance:

• Implement and maintain network security measures to protect against threats and vulnerabilities.
• Ensure compliance with security policies and industry regulations (e.g., GDPR, HIPAA).
• Conduct security assessments and vulnerability scans.

Network Monitoring and Optimization:

• Monitor network traffic and analyse data to optimise network performance.
• Identify and resolve network bottlenecks and connectivity issues.
• Implement Quality of Service (QoS) and traffic shaping policies.

Network Troubleshooting:

• Providing Level-2/3 support and troubleshooting to resolve issues.
• Diagnose and resolve network outages and connectivity problems.
• Collaborate with other IT teams and service providers to resolve complex issues.
• Maintain detailed incident and resolution records.

Network Documentation:

• Maintain accurate network documentation, including configurations, diagrams, and inventory.
• Update network diagrams and documentation as changes are made.

Network Expansion and Scaling:

• Plan and execute network expansion projects.
• Ensure scalability and capacity planning to accommodate future growth.

Collaboration and Communication:

• Work closely with other IT professionals and departments to support their network needs.
• Communicate technical information effectively to non-technical stakeholders.

Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Industry certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+, or equivalent.
• Proven experience as a Network Engineer or similar role.
• Strong knowledge of networking protocols, including TCP/IP, BGP, OSPF, VLANs, and VPNs.
• Familiarity with network security best practices and technologies.
• Proficiency in network monitoring and troubleshooting tools.
• Excellent problem-solving and analytical skills.
• Excellent communications skills with the ability to convey ideas and offer IT solutions to colleagues.
• The ability to support non-technical customers and explain complex IT concepts in simple terms.
• Excellent organisational skills with the ability to manage priorities and work to deadlines.

What's in it for you?:

• Up to 30 days a year of holiday plus bank holidays
• Company Pension Scheme
• Maternity Leave
• Paternity Leave
• Team away days
• Paid bereavement leave - not just direct family
• Comprehensive training
• Company van/car for work-related travel
• Company mobile and laptop
• Company debit card for necessary expenses