Business Development Manager

Job Purpose

The Internal Business Development Manager will play a key role in driving growth across a designated set of enterprise accounts at Netceed. This role requires a proactive, commercially driven individual who can identify, nurture, and expand opportunities within existing customer relationships while ensuring customer satisfaction and retention.

Job Description

Key Responsibilities

• Account Growth: Drive revenue growth across a defined portfolio of enterprise accounts by identifying upsell, cross-sell, and new business opportunities.

• New Business: Proactively target and engage non-spending or dormant accounts within the designated account list to convert them into active customers.

• Relationship Management : Build and maintain strong, long-term relationships with key stakeholders at client organisations, acting as a trusted advisor.

• Sales Development : Collaborate with sales, marketing, and product teams to design and execute account development strategies that align with client needs.

• Pipeline Management: Develop and maintain a robust pipeline of opportunities, ensuring accurate forecasting and timely follow-up on prospects.

• Market Intelligence: Stay informed on market trends, competitor activity, and industry developments to position Netceed’s solutions effectively.

• Collaboration: Work closely with internal teams to ensure smooth delivery of solutions, excellent customer service, and achievement of shared goals.

• Performance Tracking: Monitor account performance against growth targets and prepare regular reports for senior management.

Person Specification

Essential Skills and Experience

• Proven experience in business development, account management, or sales within enterprise markets.

• Strong commercial acumen and ability to identify and capitalise on growth opportunities.

• Demonstrated success in growing designated accounts, ideally in technology, telecom, or infrastructure sectors.

• Excellent communication and interpersonal skills, with the ability to engage at all organisational levels.

• Strong organisational skills and ability to manage multiple priorities simultaneously.

• Proficiency in CRM tools and Microsoft Office Suite (Excel, PowerPoint, Word).

Desirable Skills and Experience

• Experience working within telecoms, broadband, or IT distribution industries.

• Knowledge of enterprise procurement and decision-making processes.

• Ability to analyse data and market insights to inform strategy.

Personal Attributes

• Highly motivated, proactive, and target driven.

• Strong problem-solving skills with a customer-first mindset.

• Collaborative team player who thrives in a fast-paced environment.

• Resilient, adaptable, and comfortable with change.

• A growth mindset, always seeking new opportunities for improvement and expansion.

Benefits

• Free on site parking

• Access to EV chargers

• 25 days holiday per year increasing by 1 day after every 5 years’ service, up until 30 years, plus Bank Holidays.

• Salary sacrifice car scheme

• Company events

• Salary Sacrifice pension scheme