Cloud Consultant

As a Cloud Consultant, you will play a key role in shaping, designing, and delivering cloud solutions for clients across a broad range of sectors.

You’ll be customer facing and act as a trusted advisor, working closely with sales and technical teams to lead presales engagements, define cloud strategies, and deliver robust Microsoft 365-based solutions for clients.

This is an opportunity to join a growing Managed Services Provider, ideal for an M365/Modern workplace engineer at taking on more of a pre-sales focus or someone in an existing pre-sales role that is happy to play an active role in in project delivery.

Reporting to the Project Delivery Manager, the key responsibilities of the role are as follows:

• Provide strategic customer engagement for the design and installation of new IT Cloud infrastructure and endpoint opportunities
• Carry out remote & onsite customer meetings and workshops with a high standard of professionalism
• Engage with internal account managers to identify Cloud opportunities within the Netcentrix customer base
• Take ownership of pre-sales activities, supporting the design and scoping of cloud IT infrastructure solutions.
• Assist in the implementation and delivery of solutions for customers across Microsoft 365, including Intune, SharePoint, Security, Compliance, and Purview.
• deployments and migrations.
• Assist in the customer user acceptance testing prior to project sign-off and go-live
• To carry out remote & onsite customer installations, meetings and onsite technical audits with a high standard of professionalism
• Liaise with the wider business to provide expert consultancy and guidance on all IT Cloud services
• Complete the implementation of IT Cloud solutions, ensuring best practice is communicated and followed by the operational teams.
• Provide a proactive support and escalation channel for all Cloud solutions as and when required for Netcentrix internal operational teams
• Create and maintain clear and precise technical documentation for customer projects and installs, including scope of works, diagrams and support handover documentation
• Manage pre-sales and project tasks within PSA tools
• To complete all tasks efficiently and on time, meeting process and customer SLA’s
• Provide thought leadership around cloud trends, innovation, and transformation. Supporting customers in aligning technology to business outcomes through workshops and roadmaps
• Maintain skills and knowledge of new IT Cloud service offerings appropriate to Netcentrix customers
• Product development and onboarding of new third party products that integrate with and improve our MSP offering.

Essential:

• Experience of designing, deploying and managing diverse public, private & hybrid cloud services and projects. These include, but are not limited to:
• Exchange Online, including migration.
• SharePoint design and data migration.
• Teams design and Administration.
• Intune, including device enrolment and management.
• Conditional Access and MFA.
• Enterprise Applications.
• Windows Server - including Group Policy Windows Virtual Desktop Services
• Proven experience designing and delivering Microsoft 365 solutions in a consultancy or MSP environment
• Deep knowledge of Microsoft 365 including Exchange Online, SharePoint, Teams, and security/compliance features
• Strong understanding of cloud networking, identity and access management (Entra ID), hybrid connectivity, and governance
• Excellent organisation skills
• Ability to work unsupervised and prioritise workload
• Ability to write relevant and accurate reports.
• Relevant Microsoft certifications (e.g. SC-900, MS102)
• Knowledge of licensing models and CSP programmes.

Desirable:

• Networking, including Switches, Routers, DNS, DHCP and routing
• Deploying and Managing Firewalls and UTM devices, including VPN’s
• Exposure to ITIL-aligned service delivery within an MSP.

We are constantly looking for the very best technical minds, thought leaders and subject matter experts across a wide range of technologies. This role is critical in bringing technical solutions that enable businesses to function more effectively, bringing real value to our customers.